Royal Borough of Greenwich (25 020 932)

Category : Planning > Enforcement

Decision : Closed after initial enquiries

Decision date : 28 Apr 2026

The Ombudsman's final decision:

Summary: We will not investigate this complaint about planning enforcement because there is a right of appeal to a Planning Inspector.

The complaint

  1. Mr X complains that the Council’s decision to take planning enforcement action against him for development work he carried out.

Back to top

The Ombudsman’s role and powers

  1. The law says we cannot normally investigate a complaint when someone can appeal to a government minister. However, we may decide to investigate if we consider it would be unreasonable to expect the person to appeal. (Local Government Act 1974, section 26(6)(b), as amended)
  2. The Planning Inspector acts on behalf of the responsible Government minister. The Planning Inspector considers appeals about a planning enforcement notice.

Back to top

How I considered this complaint

  1. I considered information provided by the complainant and the Council.
  2. I considered the Ombudsman’s Assessment Code.

Back to top

My assessment

  1. Mr X built a two-storey extension to his house. The Council says that this was built without planning permission. Mr X argues that it is permitted development.
  2. Not all development needs planning permission from local planning authorities. Certain developments are deemed permitted, providing they fall within limits set within regulations. This type of development is known as ‘permitted development’.
  3. Some permitted development proposals need an application so the council can decide whether it can or should control certain parts of the development, such as design and materials issues or access to the highway. These applications are known as ‘prior notification’ applications.
  4. Any dispute about planning enforcement can be appealed to a Planning Inspector. The Planning Inspector is an independent body. I see no reason why such an appeal could not be made in this case.

Back to top

Final decision

  1. We will not investigate Mr X’s complaint because there is a right of appeal to a Planning Inspector.

Back to top

Investigator's decision on behalf of the Ombudsman

Print this page

LGO logogram

Review your privacy settings

Required cookies

These cookies enable the website to function properly. You can only disable these by changing your browser preferences, but this will affect how the website performs.

View required cookies

Analytical cookies

Google Analytics cookies help us improve the performance of the website by understanding how visitors use the site.
We recommend you set these 'ON'.

View analytical cookies

In using Google Analytics, we do not collect or store personal information that could identify you (for example your name or address). We do not allow Google to use or share our analytics data. Google has developed a tool to help you opt out of Google Analytics cookies.

Privacy settings