Decision search
Your search has 56371 results
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London Borough of Bromley (25 011 438)
Statement Closed after initial enquiries Other 10-Mar-2026
Summary: We will not investigate Miss X’s complaint about the Council’s response to her reports of abandoned vehicles. This is because there is insufficient evidence of fault by the Council to warrant an investigation.
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East Devon District Council (25 012 389)
Statement Closed after initial enquiries Other 10-Mar-2026
Summary: We cannot investigate Mr X’s complaint about the housing need assessment used for the Council’s Local Plan. The matter affects all or most of the people in the Council’s area, meaning we do not have the power to investigate this complaint.
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London Borough of Wandsworth (25 012 473)
Statement Closed after initial enquiries Safeguarding 10-Mar-2026
Summary: We will not investigate Miss X’s complaint about the quality of care her mother, Mrs Y, received. The Council has already completed safeguarding and complaint investigations and not found evidence of neglect or risk of harm by the Care Provider’s staff. Further investigation by us is unlikely to achieve anything more.
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Statement Closed after initial enquiries Noise 10-Mar-2026
Summary: We will not investigate Mr X’s complaint about the Council’s assessment of his noise nuisance complaint. There is not enough evidence of fault to justify us investigating.
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Gloucestershire County Council (25 012 960)
Statement Closed after initial enquiries Safeguarding 10-Mar-2026
Summary: We will not investigate this complaint about how the Council considered Mr X's concerns about another resident. There is insufficient evidence of fault to justify an investigation.
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Springcare (Bulwell) Limited (25 014 163)
Statement Closed after initial enquiries Residential care 10-Mar-2026
Summary: We will not investigate this complaint about the care received by the late Mr X in a nursing home, and a dispute about charges, as doing so would not lead to a worthwhile outcome. We could not now propose a remedy for any injustice to Mr X, and we would not be able to make recommendations regarding his estate. The Care Quality Commission has also already identified concerns within the home that require improvement, so investigation by us would not add to that.
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Lancashire County Council (25 014 198)
Statement Closed after initial enquiries Special educational needs 10-Mar-2026
Summary: We will not investigate this complaint about how the Council handled its Education, Health and Care Needs Assessment. There is not enough evidence of fault. The Council has carried out a care assessment. We could not achieve a different outcome if we investigated the complaint.
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Creative Support Limited (25 014 553)
Statement Closed after initial enquiries Charging 10-Mar-2026
Summary: We will not investigate Miss X’s complaint about the way the Care Provider handled her late sister’s account. This is because there is not enough evidence of fault to justify investigating.
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North Tyneside Metropolitan Borough Council (25 014 666)
Statement Upheld Other 10-Mar-2026
Summary: We will not investigate this complaint about the Council pruning Mrs X’s hedge. This is because any injustice was remedied during the Council’s complaint process.
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Mid Suffolk District Council (24 010 560)
Statement Not upheld Enforcement 10-Mar-2026
Summary: There was no fault in the way the Council carried out a planning enforcement investigation, and it was entitled to decide not to take any action. We have not investigated any of the previous planning enforcement investigations the Council carried out on the same site, because they fall outside the time period set out in our jurisdiction. We have therefore completed our investigation.