Decision search
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Preston City Council (24 023 251)
Statement Closed after initial enquiries Other 16-Jun-2025
Summary: We will not investigate Mr X’s complaint that the Council covered up an error by a local councillor who failed to call an application in for determination by its planning committee. This is because the complaint is late and the Council has already remedied the issue by referring the application to its planning committee.
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Worcestershire County Council (25 000 031)
Statement Closed after initial enquiries Special educational needs 16-Jun-2025
Summary: We will not investigate this complaint about missed Occupational Therapy. This is because the Council has accepted fault, apologised, and said it will ensure the provision is delivered. An investigation by the Ombudsman would be unlikely to add anything to the Council’s response or achieve a different outcome.
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Nottingham City Council (25 000 640)
Statement Closed after initial enquiries Friends and family carers 16-Jun-2025
Summary: We will not investigate this complaint about treatment from social services during a Special Guardianship Order. This is because parts of the complaint are late, and we there are no good reasons to exercise discretion to investigate Miss X’s complaint. Additionally, parts of the complaint relate to matters which a court considered and it’s reasonable to have expected these matters to be raised at court at the time.
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Brighton & Hove City Council (25 000 957)
Statement Closed after initial enquiries Refuse and recycling 16-Jun-2025
Summary: We will use our discretion not to investigate this complaint about recycling collections. This is because the service has improved.
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High Peak Borough Council (25 001 099)
Statement Closed after initial enquiries Trees 16-Jun-2025
Summary: We will not investigate this complaint about the Council’s decision not to prune a tree. This is because there is insufficient evidence of fault causing injustice.
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Dacorum Borough Council (25 001 140)
Statement Closed after initial enquiries Planning applications 16-Jun-2025
Summary: We will not investigate this complaint about the Council’s decision to decline to determine the complainant’s planning application. This is because we are unlikely to find fault.
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Bournemouth, Christchurch and Poole Council (25 001 248)
Statement Closed after initial enquiries Council tax 16-Jun-2025
Summary: We will not investigate this complaint about Council tax premiums as the matter is out of time and there was an appeal to a Valuation Tribunal.
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London Borough of Havering (25 001 305)
Statement Closed after initial enquiries Other 16-Jun-2025
Summary: We will not investigate Mr X’s complaint about the Council’s handling of matters involving his children. The law prevents us from investigating anything that is or has been the subject of court proceedings.
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Luton Borough Council (25 001 617)
Statement Closed after initial enquiries Council tax 16-Jun-2025
Summary: We will not investigate Miss X’s complaint about an application for a single person discount on her council tax bill. This is because she had a right of appeal to a Valuation Tribunal, and it is reasonable to expect her to have used it.
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Leeds City Council (25 001 816)
Statement Closed after initial enquiries Child protection 16-Jun-2025
Summary: We will not investigate this complaint that the Council has failed to remove inaccurate information it holds about Ms X. This is because the Information Commissioner is better placed to consider the matter.