Decision search
Your search has 57388 results
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Streetscene Addiction Recovery (25 022 545)
Statement Closed after initial enquiries Other 07-May-2026
Summary: We cannot investigate Mr X’s complaint about the Provider’s handling of, and response to, his safeguarding disclosures and subject access request. The law prevents us from considering the complaint because it is not made about actions that involve, or are connected to, the provision of adult social care.
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London Borough of Croydon (25 022 700)
Statement Closed after initial enquiries Council tax 07-May-2026
Summary: We will not investigate this complaint about the Council’s handling of Mr X’s council tax account and the summons it sent him. This is because there is not enough evidence of fault by the Council to warrant investigation.
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Manchester City Council (25 022 731)
Statement Closed after initial enquiries Council tax 07-May-2026
Summary: We will not investigate this complaint about the Council’s handling of Mr X’s council tax account. There is not enough evidence of fault to justify investigating. Part of the complaint is premature as the Council has not had an opportunity to consider it.
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London Borough of Harrow (25 023 092)
Statement Closed after initial enquiries Parking and other penalties 07-May-2026
Summary: We cannot investigate this complaint about a Penalty Charge Notice because Mr Y has appealed to a tribunal about the same matter.
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Oxford City Council (25 023 305)
Statement Closed after initial enquiries Council tax 07-May-2026
Summary: We will not investigate this complaint about council tax liability. This is because the injustice is not significant enough to warrant our involvement. The Information Commissioner’s Office is better placed to consider data breach concerns.
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Royal Borough of Greenwich (25 023 331)
Statement Closed after initial enquiries Parking and other penalties 07-May-2026
Summary: We will not investigate this complaint about a Penalty charge Notice because it is reasonable to expect Mr Y to approach the Traffic Enforcement Centre and the London Tribunals.
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Transport for London (25 024 019)
Statement Closed after initial enquiries Parking and other penalties 07-May-2026
Summary: We will not investigate this complaint about Transport for London’s handling of a penalty charge notice. This is because Transport for London has agreed to accept payment at the original discounted rate and refund Miss X £160 and it is unlikely investigation would achieve anything more for Miss X.
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London Borough of Barnet (25 028 838)
Statement Closed after initial enquiries Assessment and care plan 07-May-2026
Summary: We will not investigate Mrs X’s complaint about the Council’s actions in relation to finding a placement for her mother and how it managed safeguarding concerns. This is because there is insufficient evidence of fault by the Council.
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Leicester City Council (25 030 450)
Statement Closed after initial enquiries Other 07-May-2026
Summary: We will not investigate Miss X’s complaint about the Council’s decision to remove her as a paid personal carer and the quality of care being delivered by a care provider to her family member. This is because there is insufficient evidence of fault by the Council, we could not achieve the outcome she wants and we do not consider her as a suitable representative.
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Essex County Council (26 001 111)
Statement Closed after initial enquiries Highway repair and maintenance 07-May-2026
Summary: We will not investigate this complaint about the Council’s management of roadworks in its area. There is insufficient evidence of fault which would warrant an investigation.