Decision search
Your search has 56371 results
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Cheshire East Council (25 016 001)
Statement Closed after initial enquiries Leisure and culture 18-Mar-2026
Summary: We will not investigate this complaint about the Council not taking action to ensure the maintenance of land subject to a Section 106 agreement. This is because the claimed injustice is not significant enough to warrant our involvement and we could not achieve more than the Council is already doing.
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Hertfordshire County Council (25 016 158)
Statement Closed after initial enquiries Special educational needs 18-Mar-2026
Summary: We will not investigate this complaint about the Council’s handling of an Education Health and Care plan. This is because it would have been reasonable for the complainant to use her right of appeal to the First-Tier Tribunal (Special Educational Needs and Disability).
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Kirklees Metropolitan Borough Council (25 016 324)
Statement Upheld Assessment and care plan 18-Mar-2026
Summary: We will not investigate Miss X’s complaint about the Council requiring her daughter Miss Y to repay Direct Payments money spent on a stairlift. The Council has agreed not to pursue the monies, that the use of the funds was acceptable, and to apologise to Miss X. We are satisfied with the actions the Council has agreed to take and it is unlikely an investigation would achieve a different outcome.
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West Suffolk Council (25 016 399)
Statement Closed after initial enquiries Other 18-Mar-2026
Summary: We will not investigate Miss X’s complaint about a backdated business rates bill. The court is better placed to decide whether the backdated demand is valid.
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Lancashire County Council (25 016 413)
Statement Closed after initial enquiries Charging 18-Mar-2026
Summary: We will not investigate Ms X’s complaint about the Council’s actions related to outstanding care charges for her late relative Ms Y, for care provided before her death in 2022. The complaint is late and there are no good reasons to investigate now.
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Derby City Council (25 016 421)
Statement Closed after initial enquiries Special educational needs 18-Mar-2026
Summary: We cannot investigate this complaint about the education, health and care plan process and the placement named in the plan because the complainant has used her right to appeal to the First-Tier Tribunal (Special Educational Needs and Disability) and the courts have decided that the Ombudsman cannot intervene where the right to appeal has been used.
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Wirral Metropolitan Borough Council (25 016 443)
Statement Closed after initial enquiries Planning applications 18-Mar-2026
Summary: We will not investigate this complaint about the way the Council dealt with a planning application over a period of several months. The Council has discretion to accept amended plans, and there is not enough evidence of fault to warrant investigation by us.
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Transport for London (25 016 484)
Statement Closed after initial enquiries Parking and other penalties 18-Mar-2026
Summary: We will not investigate Mr X’s complaint about penalty charge notices. There is insufficient injustice to warrant investigation.
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Sheffield City Council (25 016 487)
Statement Closed after initial enquiries School transport 18-Mar-2026
Summary: We will not investigate this complaint about the Council’s decision to refuse free school transport. This is because there is not enough evidence of fault in how it reached its decision.
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North Yorkshire Council (25 016 572)
Statement Closed after initial enquiries Assessment and care plan 18-Mar-2026
Summary: We will not investigate Mr X’s complaint about the Council’s response to his safeguarding concern and management of his care and support needs. There is insufficient evidence of fault to justify investigation. We will also not investigate his complaint about its complaints handling because it is unlikely further investigation would lead to a different outcome.