Decision search
Your search has 54735 results
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Havant Borough Council (25 009 087)
Statement Closed after initial enquiries Commercial and contracts 25-Nov-2025
Summary: We will not investigate Mr X’s complaint about the Council ending his business tenancy. The Courts are best placed to deal with contractual matters.
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London Borough of Barnet (25 009 123)
Statement Closed after initial enquiries Council tax 25-Nov-2025
Summary: We will not exercise discretion to investigate this complaint about liability for council tax from 2022 and the Council’s application of exemptions to an account. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Mr X could not have complained to us sooner.
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London Borough of Redbridge (25 009 955)
Statement Closed after initial enquiries Other 25-Nov-2025
Summary: We will not investigate Mr X’s complaint about the increased cost of the Council’s high hedge complaint service since 2016. The complaint lies outside our jurisdiction because it is late and there are no good grounds to exercise discretion to consider it now.
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Darlington Borough Council (25 010 005)
Statement Closed after initial enquiries Charging 25-Nov-2025
Summary: We will not investigate Ms X’s complaint about delays in billing for adult social care costs because the complaint is late and there are no good reasons to investigate now. Even if we did agree to investigate, it is unlikely this would achieve a different outcome to the one proposed by the Council during its complaints process.
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Cambridgeshire County Council (25 010 287)
Statement Closed after initial enquiries Child protection 25-Nov-2025
Summary: We cannot investigate Miss X’s complaint about the social worker’s actions in proceedings which led to her child being placed for adoption, because it lies outside our jurisdiction. The law prevents us from investigating complaints about matters that are, or have been, subject to court proceedings. We have no discretion to do so.
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Salford City Council (25 010 424)
Statement Closed after initial enquiries Council tax 25-Nov-2025
Summary: We will not investigate this complaint about a council tax second home premium the Council applied to Mr X’s account. This is because it is reasonable to expect him to appeal. We cannot investigate the decision his property is two dwellings as it was made by the Valuation Office Agency, not the Council.
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London Borough of Croydon (25 010 575)
Statement Closed after initial enquiries Council tax 25-Nov-2025
Summary: We will not investigate Mr X’s complaint about council tax liability. This is because he can appeal to the Valuation Tribunal about his liability. There is not enough evidence of fault by the Council to warrant investigation into the other parts of his complaint.
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Bristol City Council (25 010 617)
Statement Closed after initial enquiries Commercial and contracts 25-Nov-2025
Summary: We will not investigate Mr X’s complaint about the Council’s decision to require contractors to operate with either a Private Hire Vehicle or a Public Service Vehicle licence when providing school transport. This is because his complaint is late and I have found no good reason why he could not have come to us sooner.
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High Peak Borough Council (25 010 622)
Statement Closed after initial enquiries Planning applications 25-Nov-2025
Summary: We will not investigate this complaint about the Council allowing a café to open on bank holidays as a non-material amendment to a planning permission. There is not enough evidence of fault by the Council or injustice to Ms X to warrant investigation by us.
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City of Bradford Metropolitan District Council (25 009 344)
Statement Closed after initial enquiries School transport 25-Nov-2025
Summary: We will not investigate Ms X’s complaint about the Council refusing to provide her child with transport to school. This is because there is not enough evidence of fault by the Council.