Decision search
Your search has 51595 results
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Milton Keynes Council (24 020 250)
Statement Closed after initial enquiries Charging 29-Apr-2025
Summary: We will not investigate Mrs X’s complaint about her late mother Mrs Y being assaulted in a care home commissioned by the Council, and the Council not allowing Mrs Y to live with her. Investigation by us could not add to the one already conducted nor result in a different outcome. There is not enough evidence of fault by the Council to warrant an investigation. We also cannot achieve the outcomes she seeks.
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London Borough of Hammersmith & Fulham (24 020 267)
Statement Closed after initial enquiries Traffic management 29-Apr-2025
Summary: We will not investigate this complaint about parking enforcement on match days. This is because there is insufficient evidence of fault by the Council.
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Statement Closed after initial enquiries Planning applications 29-Apr-2025
Summary: We will not investigate this complaint about the Council’s handling of a planning application for a development at a property next to the complainant. There is insufficient evidence that fault has affected the planning outcome.
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London Borough of Waltham Forest (24 020 486)
Statement Closed after initial enquiries Disabled facilities grants 29-Apr-2025
Summary: We will not investigate this complaint about the outcome of the occupational therapy assessment. There is not enough evidence of fault by the Council.
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Kent County Council (24 020 631)
Statement Closed after initial enquiries School transport 29-Apr-2025
Summary: We will not investigate Mr X’s complaint about the Council’s decision to charge £600 for post-16 school transport for his child. There is not enough evidence of fault in how a transport panel considered Mr X's appeal against the original decision to warrant investigation.
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London Borough of Barking & Dagenham (24 020 704)
Statement Closed after initial enquiries Council house sales and leaseholders 29-Apr-2025
Summary: We will not investigate this complaint about the Council’s handling of the Right to Buy process. It is reasonable to expect the complainant to use the alternative court remedy which is available.
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Wiltshire Council (24 020 933)
Statement Upheld Planning advice 29-Apr-2025
Summary: We will not investigate this complaint about the Council’s pre-planning application advice. The Council’s apology and refund of the pre planning advice application fee is an acceptable remedy to the complaint.
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Devon County Council (24 020 936)
Statement Closed after initial enquiries Child protection 29-Apr-2025
Summary: We will not investigate this complaint that the Council was at fault in the course of child protection action and in its response to the complainant’s subsequent complaint. The complaint is late and there are no grounds for us to investigate it now.
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Middlesbrough Borough Council (24 021 123)
Statement Closed after initial enquiries Private housing 29-Apr-2025
Summary: We will not investigate the Council’s response to Mr X’s complaint to Environmental Health about a mice infestation. This is because there is insufficient evidence of fault in the Council’s actions.
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Statement Closed after initial enquiries Allocations 29-Apr-2025
Summary: We will not investigate Ms X’s complaint about housing priority. There is not enough evidence of fault to warrant investigation.