Decision search
Your search has 53967 results
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Worcestershire County Council (25 005 933)
Statement Closed after initial enquiries Street furniture and lighting 01-Oct-2025
Summary: We will not investigate Mr X’s complaint about the Council delaying in repairing a pedestrian barrier and bollards at a road junction. There is insufficient significant personal injustice caused to Mr X by the matters complained of to warrant us investigating.
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Stafford Borough Council (25 004 556)
Statement Closed after initial enquiries Refuse and recycling 01-Oct-2025
Summary: We will not investigate this complaint about a missed refuse collection. This is because the injustice is not significant enough to justify investigation.
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Statement Closed after initial enquiries Allocations 01-Oct-2025
Summary: We will not investigate Miss X’s complaint about how the Council considered her housing banding appeal. This is because there is insufficient evidence of fault.
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Milton Keynes Council (25 004 727)
Statement Upheld Special educational needs 01-Oct-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay. If Mrs X wants to challenge the content of her child’s EHC Plan it is reasonable for her to appeal to the Tribunal.
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North Northamptonshire Council (25 004 881)
Statement Closed after initial enquiries Homelessness 01-Oct-2025
Summary: We will not investigate this complaint about the Council’s decision Ms X is not homeless. Ms X has rights of review and appeal and it is reasonable for her to exercise these.
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Erewash Borough Council (25 005 011)
Statement Closed after initial enquiries Private housing 01-Oct-2025
Summary: We will not investigate Mrs X’s complaint that she was bullied and racially discriminated against by the Council as it is unlikely we could add to the investigation already carried out or achieve the outcome Mrs X seeks.
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Bury Metropolitan Borough Council (25 005 114)
Statement Closed after initial enquiries Child protection 01-Oct-2025
Summary: We cannot investigate Mr X’s complaint about children services’ actions which have been and will be raised in Court proceedings. The Information Commissioner’s Office is better placed to consider his data protection complaint.
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Reading Borough Council (25 005 228)
Statement Closed after initial enquiries Other 01-Oct-2025
Summary: We will not investigate this complaint about the Council’s handling of a Child in Need plan, the work of its social workers and its complaints process. The Council has already investigated under the children’s statutory complaint procedures, apologised for delayed complaint handling, therefore further investigation by us would not lead to a different outcome.
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Surrey County Council (25 005 286)
Statement Closed after initial enquiries Special educational needs 01-Oct-2025
Summary: We will not investigate Mrs X’s complaint about a delay in issuing an Education Health and Care Plan as it is not sufficient to justify an investigation. It is reasonable to expect Mrs X to have appealed to the Tribunal if the Council’s assessment process was so flawed it meant the Education Health and Care Plan does not meet her child’s needs.
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London Borough of Hammersmith & Fulham (25 005 289)
Statement Closed after initial enquiries Council tax 01-Oct-2025
Summary: We will not investigate this complaint about council tax arrears and enforcement following a liability order. This is because there is not enough evidence of fault to justify our involvement.