Decision search
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Statement Closed after initial enquiries Assessment and care plan 26-Nov-2025
Summary: We will not investigate this complaint about social care. The Complaint is late and there are no good reasons to investigate now.
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Isle of Wight Council (25 009 060)
Statement Closed after initial enquiries Enforcement 26-Nov-2025
Summary: We will not investigate this complaint about how the Council dealt with breaches of planning control and a possible statutory nuisance. This is because part of the complaint is late. We are unlikely to find fault in relation to the complainant’s concerns about how the Council considered noise issues. The Complainant has not suffered significant injustice in relation to the remaining issues complained about.
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Calderdale Metropolitan Borough Council (25 009 080)
Statement Closed after initial enquiries Friends and family carers 26-Nov-2025
Summary: We will not investigate this complaint about the Council’s refusal to backdate fostering allowance payments. The Council has already considered the complaint through the three stage Children Act complaint procedure and further investigation would not lead to a different outcome.
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London Borough of Lewisham (25 009 222)
Statement Closed after initial enquiries Homelessness 26-Nov-2025
Summary: We cannot investigate this complaint about the Council’s assessment of a homelessness application. It was reasonable for Mrs X to challenge the decisions by way of the review and appeals procedure. She has taken the matter to the County Court and we cannot investigate matters which have been subject to court proceedings regardless of the outcome.
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Gloucestershire County Council (25 009 243)
Statement Closed after initial enquiries Other 26-Nov-2025
Summary: We cannot investigate Mr X’s complaint about the Council’s actions in relation to traffic management. This is because it is not in our jurisdiction as Mr X has started court action.
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London Borough of Hillingdon (25 009 245)
Statement Closed after initial enquiries Homelessness 26-Nov-2025
Summary: We will not investigate Ms X’s complaint about the Council’s decision to end its homelessness duty in 2020 because the complaint is late and there are no good reasons to consider it now. We will not investigate the complaint about the suitability of her temporary accommodation because the Council has already carried out a suitability review. Ms X had the right to appeal to the court if she disagreed with the outcome and it was reasonable for her to do so. We will not investigate the complaint about the priority awarded on the housing register because there is insufficient evidence of fault to justify our involvement.
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Statement Closed after initial enquiries Planning applications 26-Nov-2025
Summary: We will not investigate this complaint about the decision to grant planning permission for new properties near the complainant’s home. The decision was made by the Planning Inspectorate which is not a body within our jurisdiction.
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Birmingham City Council (25 009 277)
Statement Closed after initial enquiries Child protection 26-Nov-2025
Summary: We will not investigate Mr X’s complaint about concerns he raised about his children’s school. We have already considered these matters and will not do so again. The Information Commissioner is better placed to deal with other matters.
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Hertfordshire County Council (25 009 332)
Statement Closed after initial enquiries Looked after children 26-Nov-2025
Summary: We cannot investigate part of Mrs X’s complaints about the accuracy of social work reports because the matters complained about were considered by a court. We will not investigate the remainder because the issues are likely to have been considered by a court or are late.
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Coventry City Council (25 009 479)
Statement Closed after initial enquiries Homelessness 26-Nov-2025
Summary: We will not investigate Ms X’s complaint about the suitability of a housing offer and its refusal to accept a complaint about the matter. The Council agreed to conduct a suitability review. If Ms X is dissatisfied with the outcome of the review, she can appeal to the county court. It is unlikely we would find fault in the Council’s decision not to also consider the matter under its complaint’s procedure.