Decision search
Your search has 51595 results
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Leeds City Council (24 019 493)
Statement Closed after initial enquiries Residential care 29-Apr-2025
Summary: We will not investigate this complaint about restricted visiting to a relative in a care home. It is unlikely we would add to the Council’s investigation or achieve a significantly different outcome that would justify us investigating.
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Norfolk County Council (24 019 501)
Statement Closed after initial enquiries Special educational needs 29-Apr-2025
Summary: We will not investigate Mrs X’s complaint about whether an Education Health and Care Plan meets a child’s needs as it is reasonable to expect her to appeal to the Tribunal. We will not investigate her complaint about whether specified education provision was given, as it is unlikely we would find fault.
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Tameside Metropolitan Borough Council (24 019 584)
Statement Closed after initial enquiries Other 29-Apr-2025
Summary: We will not investigate Miss X’s complaint about a child and family assessment. We are unlikely to achieve more than the Council has offered and the Information Commissioner’s Office is better placed.
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Buckinghamshire Council (24 019 784)
Statement Closed after initial enquiries Child protection 29-Apr-2025
Summary: We will not investigate Mr X’s complaint about the Council’s safeguarding enquiries regarding his child, Y. This is because the Council apologised, and an investigation is unlikely to achieve anything further.
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St Albans City Council (24 019 839)
Statement Closed after initial enquiries Other 29-Apr-2025
Summary: We will not investigate this complaint about the Council’s handling of Ms X’s neighbour’s development or the way it dealt with her complaint. This is because there is not enough evidence of fault by the Council, and we will not investigate complaint handling as a standalone matter. Any effect of building work next door on Ms X is a private law matter not involving the Council.
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Dudley Metropolitan Borough Council (24 019 942)
Statement Closed after initial enquiries Commercial and contracts 29-Apr-2025
Summary: We will not investigate Mr X’s complaint about the way works were carried out on his property under a grant provided by the Council. We are unlikely to find fault to warrant investigation and it is reasonable to expect Mr X to apply to the Courts who are better placed in this case to determine any dispute about contracts.
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London Borough of Ealing (24 020 033)
Statement Closed after initial enquiries Disabled children 29-Apr-2025
Summary: We will not investigate this complaint about the Council refusing Mr X’s child a blue badge. There is not enough evidence of fault in the Council’s decision-making to warrant us investigating.
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London Borough of Merton (24 020 060)
Statement Closed after initial enquiries Other 29-Apr-2025
Summary: We will not investigate this complaint about how the Council has dealt with Mr X and child in need matters involving his children. The Council has already investigated and responded to Mr X’s concerns under all three stages of the statutory complaint procedure. It has apologised and offered remedial action and payment for the injustice caused by the faults identified. We could not add to the Council’s response.
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H.A.S. Careplus Limited (24 020 177)
Statement Closed after initial enquiries Residential care 29-Apr-2025
Summary: We will not investigate Ms X’s complaint that the Care Provider gave her relative, Mr Y’s belongings to a person who was not his next of kin, after his death. It is unlikely an investigation would lead to a different outcome or achieve anything more.
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Statement Closed after initial enquiries Noise 29-Apr-2025
Summary: We will not investigate Mr X’s complaint about the how the Council dealt with a noise complaint. There is not enough evidence of fault to warrant investigation.