Decision search
Your search has 53967 results
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City of Bradford Metropolitan District Council (25 010 301)
Statement Upheld Other 01-Oct-2025
Summary: We have upheld Mr X’s complaint because the Council delayed considering his complaint at stage two of the children’s statutory complaints procedure. The Council has agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused to Mr X.
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London Borough of Southwark (25 010 925)
Statement Closed after initial enquiries Homelessness 01-Oct-2025
Summary: We will not investigate Ms X’s complaint about the Council’s offer of unsuitable temporary accommodation because further investigation would not lead to a different outcome.
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London Borough of Southwark (25 011 318)
Statement Closed after initial enquiries Allocations 01-Oct-2025
Summary: We will not investigate Ms X’s complaint about the information provided about a property before she bid on it, nor the Council’s consideration of whether it was suitable for her. There is insufficient evidence of fault to justly our involvement. In addition, Ms X had rights of review and appeal in relation to the suitability of the property and it was reasonable for her to exercise them.
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Oxfordshire County Council (25 013 359)
Statement Closed after initial enquiries Other 01-Oct-2025
Summary: We will not investigate Mrs B’s complaint that she suffered injuries after tripping on a defective pavement. This is because it is reasonable for Mrs B to pursue her compensation claim by taking the Council to court.
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London Borough of Southwark (25 013 414)
Statement Closed after initial enquiries Parking and other penalties 01-Oct-2025
Summary: We will not investigate Mr B’s complaint about a Penalty Charge Notice he received for an alleged moving traffic contravention. This is because it was reasonable for Mr B to put in an appeal to London Tribunals.
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Hereford & Worcester Fire & Rescue Service (25 011 715)
Statement Closed after initial enquiries Other 30-Sep-2025
Summary: We will not investigate this complaint that members of the Fire Service stalked him. Further investigation would not lead to a different outcome.
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Devon County Council (25 012 143)
Statement Closed after initial enquiries Parking and other penalties 30-Sep-2025
Summary: We will not investigate this complaint that a civil enforcement officer gave incorrect advice as it is unlikely we will find fault causing an injustice to the complainant and we cannot achieve the outcome he seeks.
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Cheshire East Council (25 012 196)
Statement Closed after initial enquiries Council tax 30-Sep-2025
Summary: We will not investigate this complaint about Council tax liability because there is a right of appeal to a Valuation Tribunal. Further, there is a remedy available through the courts and insufficient evidence of fault by the Council.
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North Northamptonshire Council (25 012 231)
Statement Closed after initial enquiries Council tax 30-Sep-2025
Summary: We will not investigate this complaint about a Council tax premium because there is a right of appeal to a Valuation Tribunal and there is insufficient injustice to warrant investigation.
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Essex County Council (25 013 215)
Statement Closed after initial enquiries Parking and other penalties 30-Sep-2025
Summary: We will not investigate Mr B’s complaint about Penalty Charge Notices he received for alleged moving traffic contraventions. This is because it was reasonable for Mr B to put in formal representations, and if needed, appeal to the Traffic Penalty Tribunal.