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  • Uttlesford District Council (24 021 219)

    Statement Closed after initial enquiries Other 29-Apr-2025

    Summary: We will not investigate this complaint about the Council inviting the police to attend a Council meeting. We do not the complainant has suffered sufficient personal injustice to warrant our involvement. And we cannot achieve one of the outcomes he is seeking.

  • Dorset Council (24 021 233)

    Statement Closed after initial enquiries Planning applications 29-Apr-2025

    Summary: We will not investigate this complaint about the Council’s failure to ask permission to erect scaffolding on Mrs X’s home and the poor timing of a hand delivered letter. The Council has acknowledged it should have discussed the matter with her direct and has apologised for the insensitivity of hand delivering a letter on new year’s eve. It has also confirmed it has taken steps to avoid repetition of such events. We consider further investigation will not lead to a different outcome.

  • Harborough District Council (24 021 242)

    Statement Closed after initial enquiries Refuse and recycling 29-Apr-2025

    Summary: We will not investigate Mr X’s complaint that the Council did not collect waste from his property. There is not enough evidence of fault to justify investigating.

  • Wakefield City Council (24 021 259)

    Statement Closed after initial enquiries Refuse and recycling 29-Apr-2025

    Summary: We will not investigate Mr X’s complaint that his new van does not qualify for permits to access the Council’s household waste recycling centres. This is because there is insufficient evidence of fault by the Council to warrant an investigation.

  • South Kesteven District Council (24 021 399)

    Statement Closed after initial enquiries Planning applications 29-Apr-2025

    Summary: We will not investigate this complaint about planning enforcement because there is no evidence of fault by the Council and part of the complaint is out of time.

  • South Gloucestershire Council (24 021 429)

    Statement Closed after initial enquiries Other 29-Apr-2025

    Summary: We will not investigate this complaint about Mr X’s contact with his children. Mr X has started court action, so we have no power to investigate the complaint.

  • Essex County Council (24 021 450)

    Statement Upheld Special educational needs 29-Apr-2025

    Summary: We will not investigate Mrs X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Mrs X and pay her £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.

  • Newcastle upon Tyne City Council (24 021 555)

    Statement Closed after initial enquiries Parking and other penalties 29-Apr-2025

    Summary: We will not investigate Mr X’s complaint about the Council’s appeal process for a Penalty Charge Notice. This is because the injustice claimed is not significant enough to warrant our involvement.

  • Birmingham City Council (24 021 704)

    Statement Closed after initial enquiries Refuse and recycling 29-Apr-2025

    Summary: We cannot investigate Mr X’s complaint about missed refuse collections. This is because the issue stems from industrial strike action by the Council’s refuse collection crews and is a matter which affects all or most of the people in the Council’s area.

  • Norwich City Council (24 022 115)

    Statement Closed after initial enquiries Parking and other penalties 29-Apr-2025

    Summary: We will not investigate Mr X’s complaint about the Council’s decision to install bollards on the grass area where he used to park. This is because there is insufficient evidence of fault by the Council to warrant an investigation.

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