Decision search
Your search has 52408 results
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Cambridgeshire County Council (24 022 031)
Statement Closed after initial enquiries Other 18-Jun-2025
Summary: We will not investigate Mr X’s complaint about the Council’s actions relating to a ‘child in need’ plan for his child. This is mainly because we could not add significantly to the previous investigation carried out by the Council.
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Gateshead Metropolitan Borough Council (24 022 323)
Statement Closed after initial enquiries Antisocial behaviour 18-Jun-2025
Summary: We will not investigate this complaint about how the Council conducted an anti-social behaviour review. That is because the complaint is late.
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London Borough of Haringey (24 022 329)
Statement Closed after initial enquiries School transport 18-Jun-2025
Summary: We will not investigate this complaint about how the Council dealt with the complainant’s request to repay the costs of a wheelchair damaged on home to school transport. There is insufficient evidence of a significant personal injustice to warrant investigation.
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Cheshire East Council (24 022 430)
Statement Closed after initial enquiries Charging 18-Jun-2025
Summary: We will not investigate Mrs X’s complaint about Council’s proposal to move her mother, Mrs Y, to another residential care home placement. It is unlikely we would find enough evidence of fault with the Council’s actions to warrant us investigating further. Other bodies are also better placed to make decisions about whether Mrs Y needs nursing care and what action is in her best interests.
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Gloucestershire County Council (24 022 556)
Statement Closed after initial enquiries Charging 18-Jun-2025
Summary: We will not investigate this complaint about the Council’s decision to charge for homecare it arranged for Miss B’s father in 2022. Miss B is complaining too late and there is no good reason to investigate now.
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Rotherham Metropolitan Borough Council (24 022 848)
Statement Closed after initial enquiries Managing council tenancies 18-Jun-2025
Summary: We cannot investigate complaints about the management of social housing. We will not investigate the complaint about the Council’s handling of Mr X’s reports of anti-social behaviour because there is insufficient evidence of fault causing sufficient injustice to justify this.
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Bristol City Council (24 022 855)
Statement Closed after initial enquiries Refuse and recycling 18-Jun-2025
Summary: We will not investigate this complaint about missed household waste and recycling collections. This is because an investigation would not achieve anything further.
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Royal Borough of Kensington & Chelsea (24 023 039)
Statement Closed after initial enquiries Managing council tenancies 18-Jun-2025
Summary: We will not investigate Mr X’s complaint about the Council’s delay in repairing his boiler. The law prevents us from investing complaints about the management of social housing.
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London Borough of Croydon (25 000 162)
Statement Closed after initial enquiries Homelessness 18-Jun-2025
Summary: We will not investigate this complaint about the Council’s decisions on a homelessness application. It is reasonable for the complainant to use the review/appeal procedure provided by the homelessness legislation.
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London Borough of Barnet (25 000 536)
Statement Closed after initial enquiries Highway repair and maintenance 18-Jun-2025
Summary: We will not investigate this complaint about dropped kerbs because there is not enough evidence of fault to justify investigating and it is reasonable to expect Mrs Y to take the matter to court if she wishes to pursue it.