Decision search
Your search has 57388 results
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London Borough of Ealing (25 026 742)
Statement Closed after initial enquiries Transport 07-May-2026
Summary: We will not investigate this complaint about the Council’s handling of Mr X’s Blue Badge application and appeal. This is because there is not enough evidence of fault, in how the Council considered the matter, to justify investigating.
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Royal Borough of Kingston upon Thames (25 027 475)
Statement Closed after initial enquiries Other 07-May-2026
Summary: We will not investigate Miss X’s complaint about the Council’s decision to move to an online complaint handling system. A further investigation is unlikely to achieve anything worthwhile.
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London Borough of Tower Hamlets (25 027 555)
Statement Closed after initial enquiries Leisure and culture 07-May-2026
Summary: We will not investigate Mr X’s complaint about the Council’s poor complaint handling. A further investigation by us is unlikely to achieve anything worthwhile.
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London Borough of Harrow (25 028 483)
Statement Closed after initial enquiries Other 07-May-2026
Summary: We will not investigate Ms X’s complaint about how the Council handled her Subject Access Request (SAR) or her concerns about her child’s Education, Health and Care Plan (EHCP) provision. The Council has now responded to the SAR, the Information Commissioner’s Office (ICO) has already considered the matter, and further investigation by us would not lead to a different outcome. The issues about EHCP provision have not been through the Council’s complaints process.
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Bristol City Council (25 021 904)
Statement Closed after initial enquiries Other 07-May-2026
Summary: We will not investigate this complaint about the Council’s investigation of a noise nuisance complaint. There is not enough evidence of fault to justify an investigation.
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Transport for London (25 021 960)
Statement Closed after initial enquiries Public transport 07-May-2026
Summary: We will not investigate this complaint about the conduct of a bus driver because there is no worthwhile outcome achievable and there is insufficient evidence of significant personal injustice to warrant an investigation by the Ombudsman.
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Birmingham City Council (25 022 052)
Statement Closed after initial enquiries Other 07-May-2026
Summary: We will not investigate Mrs X’s complaint about how the Council handled her dropped kerb installation. This is because there is not enough evidence of fault to justify an investigation by the Ombudsman.
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Essex County Council (25 022 160)
Statement Closed after initial enquiries Traffic management 07-May-2026
Summary: We will not investigate Miss X’s complaint about the Council’s decision to implement an experimental traffic regulation order. There is no evidence of Miss X suffering a significant enough injustice to warrant an investigation by the Ombudsman.
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London Borough of Barnet (25 022 312)
Statement Closed after initial enquiries Housing benefit and council tax benefit 07-May-2026
Summary: We will not investigate this complaint about the Council decision not to pay a discretionary housing payment. This is because there is not enough evidence of fault by the Council to justify investigation.
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South Gloucestershire Council (25 022 340)
Statement Closed after initial enquiries Charging 07-May-2026
Summary: We will not investigate this complaint about backdated care fees and payment reminders from the Council following the cancellation of the bill as there is insufficient remaining injustice arising from this to justify our further involvement.