Decision search
Your search has 51595 results
-
North Northamptonshire Council (24 019 678)
Statement Closed after initial enquiries Assessment and care plan 28-Apr-2025
Summary: We will not investigate this complaint about the Council’s alleged failure to provide Mr Y’s care. We could not achieve a meaningful outcome given Mr Y’s family’s clearly stated intention to begin court proceedings about the matter. Any investigation by us would prejudice those proceedings.
-
Cambridgeshire County Council (24 019 754)
Statement Upheld Special educational needs 28-Apr-2025
Summary: We will not investigate Miss X’s complaint about delays in producing an Education Health and Care Plan as the Council has agreed to a proportionate way to resolve the complaint.
-
Hertfordshire County Council (24 019 788)
Statement Upheld Special educational needs 28-Apr-2025
Summary: We have upheld Ms X’s complaint about the Council’s delay in completing the reviews of her children’s Education, Health and Care plans. The Council has agreed to resolve the complaints early by providing a proportionate remedy for the injustice caused.
-
Bristol City Council (24 019 885)
Statement Closed after initial enquiries Homelessness 28-Apr-2025
Summary: We will not investigate this complaint about disrepair in a housing association accommodation. We cannot investigate complaints about the management of tenancies by social housing landlords.
-
Autism West Midlands (24 019 910)
Statement Closed after initial enquiries Other 28-Apr-2025
Summary: We will not investigate Mrs X complaint about the closure of her son’s care home and the way the care provider handled this process. This is because there is another body better placed to consider the complaint.
-
London Borough of Hammersmith & Fulham (24 019 983)
Statement Closed after initial enquiries Licensing 28-Apr-2025
Summary: We will not investigate this complaint about the Council’s handling of noise nuisance and alleged licence breach at a pub near the complainant’s home. This is because there is not enough evidence of fault by the Council and an investigation would not achieve a different outcome.
-
City of Doncaster Council (24 020 084)
Statement Closed after initial enquiries Special educational needs 28-Apr-2025
Summary: We will not investigate this complaint that the Council delayed amending and issuing the complainant’s son’s Education Health and Care plan. There is insufficient evidence of fault on the Council’s part to warrant investigation.
-
Hampshire County Council (24 020 379)
Statement Closed after initial enquiries Special educational needs 28-Apr-2025
Summary: We will not investigate Mr X’s complaint about the Council imposing controls on how he can contact the Council. It is unlikely we would find he has been caused any significant injustice.
-
London Borough of Bromley (24 020 417)
Statement Closed after initial enquiries Allocations 28-Apr-2025
Summary: We will not exercise discretion to investigate this complaint about the Council’s offer of housing association accommodation made to the complainant in 2019. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Miss X could not have complained to us sooner. We will not investigate the Council’s assessment of her housing application. The Council has reviewed the decision on her case and there is insufficient evidence of fault which would warrant an investigation.
-
East Suffolk Council (24 020 544)
Statement Closed after initial enquiries Other 28-Apr-2025
Summary: We cannot investigate Mr X’s complaint about the Council’s handling of a request to adopt an old telephone box. This is because the complaint is by the local Parish Council and the law prevents us from investigating complaints by public bodies.