Decision search
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Newark & Sherwood District Council (24 022 116)
Statement Closed after initial enquiries Councillor conduct and standards 24-Jun-2025
Summary: We will not investigate this complaint about how the Council dealt with a complaint about the conduct of a councillor. The Council has apologised for the delay in its response and further investigation on this point is unlikely to lead to a different outcome. We have not seen sufficient evidence of fault in the Council’s consideration of Mrs X’s concerns.
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Brighton & Hove City Council (24 022 258)
Statement Closed after initial enquiries Refuse and recycling 24-Jun-2025
Summary: We will not investigate this complaint about the Council’s decision not to proceed with plans proposed by the complainant to improve the Council’s recycling service. We consider an investigation would not lead to a different outcome.
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Statement Closed after initial enquiries Other 24-Jun-2025
Summary: We will not investigate Mrs X complaint that the Council did not pay her late daughter for the care she provided to a third party for around two and half years. She says the Council has now refused to pay her daughter’s estate the money owed. This is because the complaint is late and there are no good reasons to exercise discretion to consider the late complaint.
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London Borough of Hackney (25 003 965)
Statement Closed after initial enquiries Housing benefit and council tax benefit 24-Jun-2025
Summary: We will not investigate this complaint about housing benefit as there is a right of appeal to a tribunal.
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Sheffield City Council (25 004 128)
Statement Closed after initial enquiries Other 24-Jun-2025
Summary: We cannot investigate Mr X’s complaint that the Council included his confidential address in a court report. This is because the law says the Ombudsman cannot investigate what happened in court.
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Babergh District Council (25 005 034)
Statement Closed after initial enquiries Councillor conduct and standards 24-Jun-2025
Summary: We cannot investigate this complaint about how the Council handled Ms X’s allegation that a councillor failed to declare a pecuniary interest. This is because we cannot investigate allegations of criminal activities.
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Broxbourne Borough Council (25 005 575)
Statement Closed after initial enquiries Refuse and recycling 24-Jun-2025
Summary: We will not investigate Miss B’s complaint that a Council refuse collector damaged part of her property. This is because it is reasonable for Miss B or the owner of her property to take the Council to court.
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Bristol City Council (25 000 933)
Statement Closed after initial enquiries Managing council tenancies 24-Jun-2025
Summary: We cannot investigate this complaint about an overgrown garden, in a Council rented property, which affects the complainant’s fence. This is because we have no power to investigate a council when it is acting as a landlord.
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Cherwell District Council (25 001 045)
Statement Closed after initial enquiries Housing benefit and council tax benefit 24-Jun-2025
Summary: We cannot investigate this complaint about a housing benefit overpayment. This is because Mrs X has appealed to the Tribunal.
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Essex County Council (25 001 373)
Statement Upheld Special educational needs 24-Jun-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.