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  • Rutland County Council (24 017 379)

    Statement Closed after initial enquiries Planning applications 11-Mar-2025

    Summary: We will not investigate Mr X’s complaint about the Council’s handling of his neighbour’s planning application. This is because there is not enough evidence of fault by the Council.

  • Devon County Council (24 017 380)

    Statement Closed after initial enquiries Special educational needs 11-Mar-2025

    Summary: We will not investigate this complaint about the Council’s decision not to issue Mrs X’s child with an Education, Health and Care Plan. This is because the case is outside our jurisdiction.

  • Stafford Borough Council (24 017 441)

    Statement Closed after initial enquiries Enforcement 11-Mar-2025

    Summary: We will not investigate this complaint about how the Council dealt with possible breaches of planning control. This is because the complainant has a right to appeal to the Planning Inspector. It is unlikely we would find fault in relation to the remaining issues complained about.

  • Devon County Council (24 017 475)

    Statement Closed after initial enquiries Other 11-Mar-2025

    Summary: We will not investigate Mrs X’s complaint about the Council’s failure to maintain a retaining wall. This is because it is unlikely we could achieve any worthwhile outcome for her.

  • London Borough of Ealing (24 017 634)

    Statement Closed after initial enquiries Highway repair and maintenance 11-Mar-2025

    Summary: We will not investigate this complaint about highway cleaning because any injustice is not significant enough to justify our involvement.

  • London Borough of Barnet (24 017 675)

    Statement Closed after initial enquiries Highway repair and maintenance 11-Mar-2025

    Summary: We will not investigate this complaint about the Council’s decision that Mr X was liable for the costs of repairing damage to the highway. It is unlikely we would find fault.

  • Surrey County Council (24 017 721)

    Statement Closed after initial enquiries Other 11-Mar-2025

    Summary: We will not investigate this complaint that the Council’s officer made false allegations about the complainant’s wife at a meeting. Investigation would not add anything significant to the complaint response the Council has already made and is not therefore warranted.

  • Bristol City Council (24 017 800)

    Statement Closed after initial enquiries Noise 11-Mar-2025

    Summary: We will not investigate Mr X’s complaint about the Council not enforcing against noise from a nearby football pitch and how it investigated the matter. There is not enough evidence of fault in the Council’s decision-making process to warrant us investigating.

  • Dudley Metropolitan Borough Council (24 017 855)

    Statement Closed after initial enquiries Child protection 11-Mar-2025

    Summary: We cannot investigate this complaint about the circumstances leading up to the Council’s decision to begin care proceedings in respect of Miss X’s child. These matters are directly connected to the reason for the court action. Another body is better placed than us to consider an alleged data breach.

  • Essex County Council (24 018 128)

    Statement Upheld Special educational needs 11-Mar-2025

    Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.

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