Decision search
Your search has 56371 results
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Kent County Council (25 016 854)
Statement Closed after initial enquiries Other 17-Mar-2026
Summary: We will not investigate this complaint about the Council’s duties under the Equality Act 2010 and how it applied statutory guidance to ensure Miss X’s child could attend a funded nursery place. This is because we are unlikely to find fault in the Council’s actions.
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London Borough of Newham (25 016 904)
Statement Closed after initial enquiries Council tax 17-Mar-2026
Summary: We will not investigate this complaint about the Council’s council tax enforcement action. This is because there is not enough evidence of fault by the Council to warrant investigation. We cannot investigate court proceedings, and Ms X can refer to The Information Commissioner about her request for evidence of the enforcement agent’s visit.
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Chelmsford City Council (25 016 973)
Statement Closed after initial enquiries Other 17-Mar-2026
Summary: We will not investigate Ms X’s complaint that the Council ignored the police’s request for CCTV footage. This is because we could not add to the response already provided via the Council’s investigation of the matter. We will not investigate Ms X’s complaint about the Council issuing fake parking tickets. This is because this did not form part of Ms X’s complaint to the Council and so the Council has not yet had the opportunity to consider it.
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Royal Borough of Windsor and Maidenhead Council (25 017 101)
Statement Closed after initial enquiries Highway repair and maintenance 17-Mar-2026
Summary: We will not investigate Mr X’s complaint about the Council’s maintenance of trees on a highway, and how the Council dealt with Mr X’s complaint. This is because there is not enough evidence of fault to justify investigating.
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North Yorkshire Council (25 017 235)
Statement Closed after initial enquiries Council tax 17-Mar-2026
Summary: We will not investigate this complaint about an outstanding council tax balance. Mr X’s claimed injustice is not significant enough to justify our involvement.
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London Borough of Tower Hamlets (25 017 236)
Statement Closed after initial enquiries Other 17-Mar-2026
Summary: We will not investigate this complaint about the Council’s Local Authority Designated Officer (LADO) handling of Mrs X’s complaint. This is because there is not enough evidence of fault in the Council’s action to justify an investigation. Other school and personnel matters are outside our remit.
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London Borough of Ealing (25 017 264)
Statement Closed after initial enquiries Parking and other penalties 17-Mar-2026
Summary: We will not investigate Mr X’s complaint about a Penalty Charge Notice because he has the right to appeal to the London Tribunals.
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Essex County Council (25 017 265)
Statement Upheld Special educational needs 17-Mar-2026
Summary: Mrs X complained that the Council delayed finalising her daughter’s Education, Health and Care plan. We have found the Council was at fault. It caused a delay of five months. This meant
Mrs X’s daughter missed out on some support she needed, and
Mrs X’s right to appeal was frustrated. The Council has agreed to take action to address their injustice. -
London Borough of Croydon (25 017 483)
Statement Closed after initial enquiries Council tax 17-Mar-2026
Summary: We will not investigate this complaint about the Council’s handling of Miss X’s council tax account. This is because an investigation would be unlikely to find fault with the Council’s actions.
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East Riding of Yorkshire Council (25 018 364)
Statement Closed after initial enquiries Planning advice 17-Mar-2026
Summary: We will not investigate this complaint about the Council’s handling of a pre-planning application advice request. The matter complained about occurred over a decade ago, and it is reasonable to expect the complainant to have contacted us sooner.