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  • Birmingham City Council (25 017 513)

    Statement Upheld Charging 06-May-2026

    Summary: We will not investigate this complaint about the Council’s delay in completing a financial assessment for Mr Y. This is because the Council has remedied the matter to the Ombudsman’s satisfaction.

  • Braintree District Council (25 018 590)

    Statement Closed after initial enquiries Enforcement 06-May-2026

    Summary: We will not investigate this complaint about the way the Council dealt with breaches of planning control. We have seen no good reason to investigate parts of the complaint that are late. And We consider that further investigation of the way the Council dealt with more recent breaches of planning control will not lead to a different outcome.

  • Bournemouth, Christchurch and Poole Council (25 018 664)

    Statement Closed after initial enquiries Looked after children 06-May-2026

    Summary: We will not investigate this complaint about the Council’s support to Mr X as a care leaver. We could not add to the investigation the Council has already carried out, and further investigation would not lead to a different outcome.

  • London Borough of Southwark (25 018 882)

    Statement Upheld Other 06-May-2026

    Summary: We have upheld Mr X’s complaint about the Council’s refusal to accept his complaint under the children’s statutory complaints procedure. The Council has agreed to resolve the complaint early be providing a proportionate remedy for the injustice caused.

  • Manchester City Council (25 019 143)

    Statement Closed after initial enquiries Other 06-May-2026

    Summary: We will not investigate this complaint about the Council’s decision to rehome Mr X’s dog. We have not seen enough evidence of fault in the Council’s actions to justify an investigation. Also, we cannot achieve the outcome Mr X is seeking.

  • Royal Borough of Kingston upon Thames (25 019 316)

    Statement Closed after initial enquiries Child protection 06-May-2026

    Summary: We will not investigate Miss X’s complaint about children services’ actions as we are unlikely to achieve more than has already been offered.

  • Dudley Metropolitan Borough Council (25 019 474)

    Statement Closed after initial enquiries Child protection 06-May-2026

    Summary: We will not investigate this complaint that the Council was at fault in its handling of the complainant’s children’s personal data. This is because the Information Commissioner’s Office is better placed than the Ombudsman to consider the matter.

  • London Borough of Islington (25 019 537)

    Statement Closed after initial enquiries Assessment and care plan 06-May-2026

    Summary: We will not investigate this complaint about what happened when Mr X asked the Council for urgent assistance with his relative’s dementia crisis. This is because there is no evidence of a significant injustice.

  • East Hampshire District Council (25 019 629)

    Statement Closed after initial enquiries Planning applications 06-May-2026

    Summary: We will not investigate this complaint about the delay in dealing with a planning application. We do not consider the complainant has suffered enough personal injustice to warrant an investigation.

  • London Borough of Barking & Dagenham (25 019 698)

    Statement Closed after initial enquiries Antisocial behaviour 06-May-2026

    Summary: We will not investigate this complaint about the Council’s failure to take sufficient action over complaints about antisocial behaviour. This is because there is insufficient evidence of fault and injustice which would warrant an investigation.

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