Decision search
Your search has 53231 results
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North Yorkshire Council (25 003 079)
Statement Closed after initial enquiries Special educational needs 19-Aug-2025
Summary: We will not investigate this complaint about delays in the review of an Education, Health and Care Plan. This is because the accepted fault did not cause significant injustice. In addition, an investigation is unlikely to achieve any worthwhile outcome.
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Hart District Council (25 003 201)
Statement Closed after initial enquiries Other 19-Aug-2025
Summary: We will not investigate Mr X’s complaint about the Council’s maintenance of a watercourse near his home. There is insufficient evidence of fault to warrant an investigation.
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London Borough of Camden (25 003 214)
Statement Upheld Other 19-Aug-2025
Summary: Ms B complained that the Council had delayed excessively in completing the investigation of her complaint at stage two of the statutory children’s complaints procedure. This has caused her frustration and distress. We found the Council had delayed well outside the statutory time limits. The Council has agreed to complete the stage two investigation, apologise to Ms B and pay her £350. It has already taken action to speed up the process.
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Statement Closed after initial enquiries Other 19-Aug-2025
Summary: We will not investigate Mr X’s complaint about an incident involving a Council employee. An investigation would be unlikely to lead to a different outcome.
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Lancashire County Council (25 003 442)
Statement Closed after initial enquiries Special educational needs 19-Aug-2025
Summary: We will not investigate this complaint about the Council’s failure to complete an Education Health and Care Needs Assessment. Our intervention would not lead to a different outcome and is not therefore warranted.
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Oldham Metropolitan Borough Council (25 003 553)
Statement Closed after initial enquiries Trees 19-Aug-2025
Summary: We will not investigate this complaint about tree maintenance. This is because the complaint is late.
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London Borough of Hounslow (25 003 562)
Statement Closed after initial enquiries Parking and other penalties 19-Aug-2025
Summary: We will not investigate this complaint about a Penalty Charge Notice (PCN). As Mr X appealed to London Tribunals, the matter is no longer within our remit.
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Plymouth City Council (25 003 646)
Statement Closed after initial enquiries Councillor conduct and standards 19-Aug-2025
Summary: We will not investigate this complaint about how the Council dealt with complaints about the conduct of councillors. This is because we are unlikely to find fault. The complainant has not suffered significant injustice as a result of any delays.
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London Borough of Southwark (25 004 187)
Statement Closed after initial enquiries Housing benefit and council tax benefit 19-Aug-2025
Summary: We will not investigate this complaint about the Council refusing Mr X’s housing benefit claims. This is because it is reasonable to expect Mr X to have used his right of appeal.
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London Borough of Redbridge (25 004 305)
Statement Closed after initial enquiries Parking and other penalties 19-Aug-2025
Summary: We will not investigate this complaint about the Council’s handling of a penalty charge notice (PCN). This is because there is not enough evidence of fault by the Council.