Decision search
Your search has 57387 results
-
London Borough of Brent (25 021 662)
Statement Closed after initial enquiries Parking and other penalties 01-Apr-2026
Summary: We will not investigate Mrs X’s complaint about the Council’s handling of a penalty charge notice. This is because it was reasonable for her to use her right of appeal.
-
East Sussex County Council (25 021 882)
Statement Closed after initial enquiries School admissions 01-Apr-2026
Summary: We will not investigate Mrs X’s complaint about an unsuccessful appeal for a school place for her child. There is not enough evidence of fault to warrant investigation.
-
Bedford Borough Council (25 025 839)
Statement Closed after initial enquiries Housing benefit and council tax benefit 01-Apr-2026
Summary: We will not investigate this complaint about a housing benefit overpayment. This is because the decision about the debt is out of jurisdiction, as there was a right of appeal. There is not enough evidence of fault in the Council’s decision on how to recover the debt.
-
London Borough of Haringey (25 028 901)
Statement Closed after initial enquiries Parking and other penalties 01-Apr-2026
Summary: We cannot investigate this complaint about a moving traffic penalty charge notice as the matter is no longer within our remit since Mrs X appealed against it to the independent tribunal.
-
Bedford Borough Council (25 017 545)
Statement Closed after initial enquiries Planning applications 01-Apr-2026
Summary: We will not investigate this complaint about the way the Council considered Mr X’s planning applications, enforcement action against him and his complaints. We cannot consider complaints about matters linked to court action or that have been appealed to the Planning Inspector even if the legal action or appeals do not remedy all the claimed injustice. We do not consider Mr X has suffered a significant personal injustice because of an alleged failing in the Council’s complaints handling to justify an investigation into this matter alone.
-
Kent County Council (25 007 298)
Statement Upheld Special educational needs 31-Mar-2026
Summary: The Council failed to consider its section 19 duty, delayed completing annual reviews of an education, health and care plan and failed to communicate with Mrs X. That meant Mrs X’s daughter missed out on education, Mrs X experienced distress and Mrs X’s appeal right was delayed. An apology and payment to Mrs X is satisfactory remedy.
-
Hampshire County Council (25 011 249)
Statement Closed after initial enquiries Special educational needs 31-Mar-2026
Summary: We will not investigate this complaint about the Council’s handling of an Education, Health and Care Plan. Part of the complaint is late and there is no good reason for us to consider it now.
-
Kirklees Metropolitan Borough Council (25 012 504)
Statement Closed after initial enquiries Special educational needs 31-Mar-2026
Summary: We will not investigate Mr X’s complaint about the Council’s handling of his request that it issue his child with an Education, Health and Care Plan. Mr X appealed to the Tribunal which places this part of his complaint outside of our jurisdiction. There is not enough evidence of fault by the Council to warrant us investigating Mr X’s claim the Council failed to provide his child with sufficient nursery education.
-
London Borough of Harrow (25 012 969)
Statement Closed after initial enquiries Parking and other penalties 31-Mar-2026
Summary: We will not investigate this complaint about the Council’s handling of Mr Y’s vehicle crossover application. This is because we are unlikely to add to the Council’s response, and an investigation by the Ombudsman would unlikely achieve anything more for Mr Y.
-
Dudley Metropolitan Borough Council (25 013 693)
Statement Closed after initial enquiries Special educational needs 31-Mar-2026
Summary: We cannot investigate this complaint about the Council’s failure to provide appropriate education or special educational provison to Mr X’s sister, Y. This is because Mr X used his right to appeal to the First-tier Tribunal (Special Educational Needs and Disability), and the matters which he complains of are the subject of the appeal.