Decision search
Your search has 54124 results
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Royal Borough of Kensington & Chelsea (24 022 147)
Statement Upheld Homelessness 09-Sep-2025
Summary: Miss D says the Council left her in unsafe temporary accommodation. I have found the Council at fault and Miss D was left in unsuitable accommodation for 22 months. The Council has agreed to pay Miss D redress.
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Surrey County Council (25 000 224)
Statement Upheld Special educational needs 09-Sep-2025
Summary: We will not investigate this complaint about delays in the annual review of an Education, Health and Care Plan, or the content of the Plan, including how the Council communicated about this matter. This is because the Council has upheld Mrs X’s complaint, apologised and offered a suitable remedy for Mrs X’s injustice. Therefore, further investigation would not lead to a different outcome and there are no wider public interest issues to justify our investigation.
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Sandwell Metropolitan Borough Council (25 005 387)
Statement Closed after initial enquiries Refuse and recycling 09-Sep-2025
Summary: We will not investigate Mr X’s complaint about the Council’s refuse workers repeatedly leaving his neighbour’s bin in front of his driveway. This is because the Council has already taken suitable action in response to Mr X’s complaint and there is nothing further we would add or recommend.
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Wiltshire Council (25 005 416)
Statement Closed after initial enquiries Highway repair and maintenance 09-Sep-2025
Summary: We will not investigate Mr X’s complaint about the Council destroying his plants by spraying his boundary wall with weedkiller. This is because we could not achieve any worthwhile outcome for Mr X.
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Surrey County Council (25 005 687)
Statement Closed after initial enquiries Highway repair and maintenance 09-Sep-2025
Summary: We will not investigate this complaint about prior notification of roadworks because the courts are better placed to consider the issue.
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Telford & Wrekin Council (25 005 859)
Statement Closed after initial enquiries Homelessness 09-Sep-2025
Summary: We will not investigate this complaint about the Council’s decision to end the main housing duty when Mr X was homeless. It was reasonable for Mr X to use his statutory right of appeal to the county court. It is open to him to ask the court for permission to make a late appeal.
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Durham County Council (25 005 997)
Statement Closed after initial enquiries Other 09-Sep-2025
Summary: We will not investigate this complaint about the Council’s enforcement against those who drive over footpaths and verges. This is because the complaint is late without good reason to exercise discretion to investigate it now and any injustice is not significant enough to justify our involvement.
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London Borough of Barnet (25 005 998)
Statement Closed after initial enquiries Parking and other penalties 09-Sep-2025
Summary: We will not investigate Mr X’s complaint about the Council’s refusal to cancel a penalty charge notice. This is because there is not enough evidence of fault by the Council.
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Kent County Council (25 006 127)
Statement Closed after initial enquiries Safeguarding 09-Sep-2025
Summary: We will not investigate this complaint about how the Council handled Ms X’s complaints about a neighbour. This is because part of the complaint is late and because there is no worthwhile outcome achievable.
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East Lindsey District Council (25 006 615)
Statement Closed after initial enquiries Enforcement 09-Sep-2025
Summary: We will not investigate Mr X’s complaint about lack of enforcement action on surface water drainage. This is because the complaint is late.