Decision search
Your search has 54124 results
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East Devon District Council (24 019 452)
Statement Closed after initial enquiries Planning applications 09-Sep-2025
Summary: We will not investigate this complaint about planning advice as there is insufficient evidence of fault by the Council.
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Solihull Metropolitan Borough Council (24 012 946)
Statement Closed after initial enquiries Direct payments 09-Sep-2025
Summary: We will not investigate Mr X’s complaint the Council ended direct payments for his daughters’ care and support without following the correct process. This is because the issues could reasonably be or have been mentioned as part of legal proceedings on a closely related matter.
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Derby City Council (24 014 779)
Statement Upheld Special educational needs 09-Sep-2025
Summary: The Council was at fault for delay in assessing Mrs X’s child, W, for an Education, Health and Care Plan. This meant W missed out on provision they should have had at a key time in their education. To remedy W’s injustice, the Council will make a symbolic payment to Mrs X. It has already agreed to take suitable action to prevent similar fault in future.
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Dacorum Borough Council (24 015 859)
Statement Upheld Noise 09-Sep-2025
Summary: We have no grounds to criticise the Council’s decision that a noise does not amount to a statutory nuisance. However, there was fault by the Council, because it has considered irrelevant factors as part of its decision-making. This did not cause an injustice to the complainant, but the Council has agreed to issue guidance to its staff.
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London Borough of Haringey (25 002 948)
Statement Closed after initial enquiries Child protection 09-Sep-2025
Summary: We will not investigate Ms M’s complaint about a child protection plan because there is no evidence of fault which would justify an investigation.
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London Borough of Sutton (25 003 211)
Statement Closed after initial enquiries Special educational needs 09-Sep-2025
Summary: We will not investigate Miss X’s complaint about how the Council carried out a review of her child’s Education Health and Care Plan. This is because it is reasonable for Miss X to use her right of appeal against the contents of the plan. Investigation into other matters would not lead to a different outcome.
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East Sussex County Council (25 003 305)
Statement Closed after initial enquiries Assessment and care plan 09-Sep-2025
Summary: We will not investigate this complaint about the Council’s actions in placing Mr X in a supported living property. There is not enough evidence of fault in the care provided to Mr X to warrant investigation by us.
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South Hams District Council (25 003 329)
Statement Closed after initial enquiries Enforcement 09-Sep-2025
Summary: We will not investigate this complaint about the Council’s failures to address Mrs X’s concerns about development at her neighbour’s property. We have seen no reason to investigate matters we have previously considered. In addition, the part of the complaint about the Council’s decision to grant planning permission for her neighbour’s replacement conservatory is made too late.
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Leeds City Council (25 003 473)
Statement Upheld Special educational needs 09-Sep-2025
Summary: We will not investigate Mr X’s complaint about delays in producing an Education Health and Care Plan as the Council has agreed to a proportionate way to resolve the complaint.
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Kirklees Metropolitan Borough Council (25 003 603)
Statement Closed after initial enquiries Councillor conduct and standards 09-Sep-2025
Summary: We will not investigate this complaint about the decision of the Council’s Monitoring Officer on a complaint against a councillor. There is insufficient evidence of fault in the way the decision was made, and it would not be a good use of our resources to investigate the subsequent corporate complaint process in isolation.