Decision search
Your search has 54124 results
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London Borough of Croydon (25 006 141)
Statement Closed after initial enquiries Parking and other penalties 28-Sep-2025
Summary: We will not investigate this complaint about Penalty Charge Notices because it is reasonable to expect Mr X to appeal to the Traffic Enforcement Centre and the London Tribunals.
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Shropshire Council (25 006 281)
Statement Closed after initial enquiries Child protection 28-Sep-2025
Summary: We will not investigate this complaint from Mr X about a lack of call recordings held by social services. This issue could have been reasonably raised in court.
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North Hertfordshire District Council (25 005 123)
Statement Closed after initial enquiries Homelessness 28-Sep-2025
Summary: We will not exercise discretion to investigate this complaint about the Council’s offers of unsuitable temporary accommodation and its discharge of the homelessness duty following an unsuitable offer of rented accommodation. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Mr X could not have complained to us sooner.
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London Borough of Redbridge (25 011 417)
Statement Closed after initial enquiries Other 27-Sep-2025
Summary: We will not investigate this complaint that the Council has failed to supply information Mr X has requested from it about its enforcement of a penalty charge notice as this is best dealt with by the Information Commissioner’s Office.
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Staffordshire County Council (25 004 114)
Statement Upheld Special educational needs 26-Sep-2025
Summary: We have upheld this complaint about the Council’s failure to complete an Education Health and Care Needs Assessment and issue an Education Health and Care plan for the complainant’s child within the statutory timescale. The Council has agreed to provide a proportionate remedy and this removes the need for us to investigate.
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North Yorkshire Council (25 004 575)
Statement Closed after initial enquiries Special educational needs 26-Sep-2025
Summary: We will not investigate this complaint about the Council’s decision to cease to maintain an Education Health and Care plan and thereby end funding for an educational placement. The complainant has the right to appeal to the First-tier Tribunal (Special Educational Needs and Disability) and it would be reasonable for her to do so.
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Cambridgeshire County Council (25 004 595)
Statement Upheld Special educational needs 26-Sep-2025
Summary: We have upheld this complaint about the Council’s failure to complete an Education Health and Care Needs Assessment for the complainant’s child within the statutory timescale. The Council has agreed to provide a proportionate remedy and this removes the need for us to investigate.
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North Somerset Council (25 011 933)
Statement Closed after initial enquiries Council tax 25-Sep-2025
Summary: We will not investigate this complaint about council tax for a property that Mr X says is uninhabitable. This is because this is not a matter for the Council, and is for the Valuation Office Agency. We cannot investigate matters before Mr X’s mother’s death.
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Crawley Borough Council (25 012 483)
Statement Closed after initial enquiries Managing council tenancies 25-Sep-2025
Summary: We cannot investigate Miss B’s complaint that a tree at a Council owned property caused damage to her property. This is because we cannot investigate complaints about the management of social housing by a council acting as a social landlord.
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Essex County Council (25 012 596)
Statement Closed after initial enquiries Highway repair and maintenance 25-Sep-2025
Summary: We will not investigate Mrs B’s complaint that her property has been damaged by a Council-owned tree. This is because it is reasonable for Mrs B to take the Council to court.