Decision search
Your search has 57387 results
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North Yorkshire Council (25 013 263)
Statement Upheld School transport 16-Apr-2026
Summary: There was some fault in the way the Council publicised its new home to school transport policy and the way in which this was considered by its Transport Appeal Committee at Mrs X’s appeal. However, this did not cause Mrs X a significant injustice as she was aware of the Council’s new policy and that the school applied for was not the nearest school for school transport purposes. The Council has agreed to take action to improve its communication of the new policy to prevent others being affected by the same fault.
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London Borough of Islington (25 014 311)
Statement Closed after initial enquiries Homelessness 16-Apr-2026
Summary: We will not investigate this complaint about the advice the Council gave Mr X about benefits he could get to help pay his rent. This is because the complaint is late and there are no good reasons to exercise discretion to consider it now.
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Plymouth City Council (25 015 930)
Statement Closed after initial enquiries Other 16-Apr-2026
Summary: We will not investigate Mr X’s complaint about his supported living accommodation. This is because there is not enough evidence of fault to warrant our involvement.
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Cambridgeshire County Council (25 015 993)
Statement Closed after initial enquiries Residential care 16-Apr-2026
Summary: Mrs A complained about the care provided to her mother, Mrs B, before her death at Woodlands Care Centre. We will not investigate this complaint because it is unlikely we can add anything more to the investigation already carried out by the organisation.
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Woodlands Care Centre (RCH Care Homes) (25 015 993a)
Statement Closed after initial enquiries Other 16-Apr-2026
Summary: Mrs A complained about the care provided to her mother, Mrs B, before her death at Woodlands Care Centre. We will not investigate this complaint because it is unlikely we can add anything more to the investigation already carried out by the organisation.
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London Borough of Hounslow (25 016 624)
Statement Closed after initial enquiries Planning applications 16-Apr-2026
Summary: We will not investigate this complaint about how the Council handled a planning application. This is because we are unlikely to find fault with the Council. The complainant has also not suffered significant injustice.
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Gateshead Metropolitan Borough Council (25 016 979)
Statement Closed after initial enquiries Noise 16-Apr-2026
Summary: We cannot investigate Mr X’s complaint about how the Council responded to his request to use reports in court action. This is because we cannot investigate matters about the start of court action, or what happened in court.
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Birmingham City Council (25 017 114)
Statement Closed after initial enquiries Building control 16-Apr-2026
Summary: We will not investigate this complaint about a failure of the Council’s building control team to progress his application or provide him with information. We consider that further information will not lead to a different outcome.
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St Helens Metropolitan Borough Council (25 017 362)
Statement Closed after initial enquiries Other 16-Apr-2026
Summary: We will not investigate this complaint about the Council’s failure to advise Ms X of a second caution registered against a property. And about a delay in carrying out property searches. We consider and investigation would not lead to a different outcome.
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Boston Borough Council (25 017 411)
Statement Closed after initial enquiries Planning applications 16-Apr-2026
Summary: We will not investigate this complaint about the Council’s decision to grant outline planning permission for a housing development. This is because the complainant has not suffered significant personal injustice.