Decision search
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Newcastle upon Tyne City Council (25 019 717)
Statement Closed after initial enquiries Other 19-Apr-2026
Summary: We will not investigate this complaint about business rates. This is because part of the complaint is late. It is unlikely that we will find fault with the remaining matters complained about.
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Statement Closed after initial enquiries Safeguarding 19-Apr-2026
Summary: Mr C complains the Council and Trust have failed to provide him with information about safeguarding allegations made against him. We will not investigate this complaint as there is not enough evidence of fault.
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Dorset Healthcare University NHS Foundation Trust (25 005 600a)
Statement Closed after initial enquiries Other 19-Apr-2026
Summary: Mr C complains the Council and Trust have failed to provide him with information about safeguarding allegations made against him. We will not investigate this complaint as there is not enough evidence of fault.
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Dorset Healthcare University NHS Foundation Trust (25 005 600b)
Statement Closed after initial enquiries Other 19-Apr-2026
Summary: Mr C complains the Council and Trust have failed to provide him with information about safeguarding allegations made against him. We will not investigate this complaint as there is not enough evidence of fault.
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London Borough of Tower Hamlets (25 006 910)
Statement Upheld Special educational needs 19-Apr-2026
Summary: Ms X complained that the Council, in respect of her daughter Y’s special educational needs, failed to complete an Annual Review and produce an amended Education, Health and Care Plan within the statutory timescales. We found fault with the Council’s actions. The Council has agreed to apologise to Ms X and make a symbolic payment.
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Cheshire East Council (25 030 726)
Statement Upheld Homelessness 19-Apr-2026
Summary: We will not investigate this complaint about the Council’s delay in helping Mr X when he was made homeless. This is because the Council has provided an appropriate remedy internally, and an investigation by this office would not add to that.
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Cheshire East Council (25 030 728)
Statement Closed after initial enquiries Other 19-Apr-2026
Summary: We will not investigate this complaint that the Council caused the loss of Mr X’s belongings after he was evicted. This is because there is not enough evidence of fault to justify an investigation.
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West Sussex County Council (25 030 738)
Statement Closed after initial enquiries Parking and other penalties 19-Apr-2026
Summary: We will not investigate this complaint about the Council’s rejection of a highway vehicle crossing application. There is insufficient evidence of fault which would warrant an investigation.
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Royal Borough of Greenwich (25 031 913)
Statement Closed after initial enquiries Highway repair and maintenance 19-Apr-2026
Summary: We will not investigate Mr B’s complaint that his car was damaged by some fly tipped material which the Council had failed to remove from the highway. This is because it is reasonable for Mr B to pursue his compensation claim at court. An investigation solely into the Council’s handling of Mr B’s complaint is not justified.
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Worcester City Council (25 022 306)
Statement Closed after initial enquiries Enforcement 19-Apr-2026
Summary: We will not investigate this complaint about the Council’s decision to take enforcement action in connection with Mrs X’s dormer window. It was reasonable to expect Mrs X to have used her appeal right to the Planning Inspector against the serving of the enforcement notice. And further investigation into Mrs X’s other concerns is unlikely to lead a different outcome or achieve the outcome requested.