Decision search
Your search has 57387 results
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Coventry City Council (25 022 678)
Statement Closed after initial enquiries Other 19-Apr-2026
Summary: We will not investigate Mr X’s complaint about the Council’s handling of his concerns about an incident at a social club. There is not enough evidence of fault in the way the Council considered the matter. We will also not investigate Mr X’s concerns about his Subject Access Request (SAR) to the club, as the Information Commissioner’s Office (ICO) is better placed to consider data protection issues.
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London Borough of Croydon (25 022 906)
Statement Closed after initial enquiries Housing benefit and council tax benefit 19-Apr-2026
Summary: We will not investigate Miss X’s complaint about the Councils actions in recovering a Housing Benefit overpayment. This is because it is reasonable to expect Miss X to use, or to have used, her tribunal appeal rights.
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Norwich City Council (25 023 328)
Statement Closed after initial enquiries Parking and other penalties 19-Apr-2026
Summary: We will not investigate Ms X’s complaint about how parking charges are displayed in a council run car park. This is because any injustice is not significant enough to justify our involvement.
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Cheshire East Council (25 024 874)
Statement Closed after initial enquiries Other 19-Apr-2026
Summary: We will not investigate this complaint about the Council’s restriction of Mr X’s access to its Facebook page. This is because there is no worthwhile outcome from continuing the investigation.
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London Borough of Brent (25 025 247)
Statement Upheld Allocations 19-Apr-2026
Summary: Ms X complained the Council has placed her and her family in unsuitable accommodation and has wrongly discharged it homelessness duty. We found the Council’s failure to secure suitable accommodation for Ms X and her family is fault. This fault has caused Ms X an injustice. The Council apologise and make a to Ms X and confirm the homelessness duty to owes her. It will also review internal procedures.
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Statement Closed after initial enquiries Drainage 19-Apr-2026
Summary: We will not investigate this complaint about a drainage matter because it is reasonable to expect Mr Y to go to court and the Information Commissioners Office about the issues and these bodies are better placed to deal with the complaint.
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Lancashire County Council (25 026 952)
Statement Closed after initial enquiries School exclusions 19-Apr-2026
Summary: We will not investigate this complaint about a school’s decision to permanently exclude Miss Y’s child because we cannot investigate complaints about what happens in schools. We are also unlikely to find fault in the Independent Review Panel’s response to warrant an investigation by the Ombudsman.
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Oxfordshire County Council (25 027 862)
Statement Closed after initial enquiries Highway repair and maintenance 19-Apr-2026
Summary: We will not investigate Miss X’s complaint about the Council’s alleged failure to maintain the pavement near her home. This is because it was reasonable for Miss X to take the matter to court.
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Bath and North East Somerset Council (25 027 934)
Statement Upheld Council tax 19-Apr-2026
Summary: We will not investigate this complaint about Council tax enforcement because the complaint has been remedied.
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Bury Metropolitan Borough Council (25 014 566)
Statement Closed after initial enquiries Homelessness 19-Apr-2026
Summary: We will not investigate this complaint about the Council’s handling of Mr X’s homelessness application because there is insufficient evidence of fault which would warrant an investigation.