Decision search
Your search has 57387 results
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London Borough of Redbridge (25 014 938)
Statement Closed after initial enquiries Managing council tenancies 19-Apr-2026
Summary: We cannot investigate this complaint about how the Council dealt with disrepair in Mrs X’s home. This is because the law says we cannot investigate complaints when the Council is acting as a landlord of social housing.
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Buckinghamshire Council (25 015 819)
Statement Closed after initial enquiries Highway repair and maintenance 19-Apr-2026
Summary: We will not investigate Mr Y’s complaint about highway maintenance. This is because the court is in the best position to decide whether the Council has met its legal duty to maintain the highway.
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London Borough of Barking & Dagenham (25 016 326)
Statement Closed after initial enquiries Parking and other penalties 19-Apr-2026
Summary: We will not investigate this complaint about a disabled blue badge bay because there is not enough evidence of fault to justify investigating.
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Cheshire East Council (25 016 739)
Statement Closed after initial enquiries Other 19-Apr-2026
Summary: We will not investigate this complaint about the Council’s Approved Mental Health Professional allegedly misleading Mr X when sectioning his partner under the Mental Health Act. Any injustice we would likely find if we investigated the matter is not significant enough to justify our involvement.
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Cambridgeshire County Council (25 016 770)
Statement Upheld Special educational needs 19-Apr-2026
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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Gateshead Metropolitan Borough Council (25 017 718)
Statement Closed after initial enquiries Child protection 19-Apr-2026
Summary: We cannot investigate this complaint about the Council’s handling of care arrangements for a child. The decision about care of the child was made by a court and the law prevents us from investigating matters relating to it.
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Leeds City Council (25 017 769)
Statement Closed after initial enquiries Child protection 19-Apr-2026
Summary: We will not investigate Mrs X’s complaint that the Council refused to consider her complaint under the statutory children’s complaints procedure. This is because there is insufficient evidence of fault by the Council.
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Cambridgeshire County Council (25 017 794)
Statement Upheld Special educational needs 19-Apr-2026
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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London Borough of Ealing (25 018 173)
Statement Closed after initial enquiries Allocations 19-Apr-2026
Summary: We cannot investigate this complaint about the outcome of Mr X’s homeless application. This is because the law does not allow us to investigate matters that were subject to court proceedings. Nor will we investigate the Council’s handling of Mr X’s housing register review. This is because it is a late complaint and we will not exercise discretion to consider it because Mr X has not provided any good reasons why it could not have been brought to us sooner.
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London Borough of Bexley (25 018 199)
Statement Closed after initial enquiries Child protection 19-Apr-2026
Summary: We cannot investigate a school or the police’s investigation into a safeguarding incident. We will not investigate the Council’s consideration of the incident as it is unlikely we would find the faults he alleges would have changed the Council’s consideration outcome. We will not investigate Mr X’s complaint the Council had failed to provide a suitable education as it is unlikely we would find fault.