Decision search
Your search has 55884 results
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Kent County Council (25 015 173)
Statement Closed after initial enquiries Special educational needs 26-Feb-2026
Summary: We will not investigate Miss X’s complaint about the Council’s delay in correctly amending her child’s Education, Health and Care Plan. One part of her complaint is late with no good reason to investigate it now. On the part of her complaint that is not late, there is no worthwhile outcome achievable by us investigating.
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Swindon Borough Council (25 015 184)
Statement Closed after initial enquiries Council tax 26-Feb-2026
Summary: We will not investigate this complaint about a council tax summons the Council sent to Mr X. Further investigation by the Ombudsman would not lead to a different outcome.
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London Borough of Southwark (25 015 221)
Statement Closed after initial enquiries Disabled facilities grants 26-Feb-2026
Summary: We will not investigate this complaint about the Council’s failure to signpost Mr X to its disabled facilities grant. This is because the complaint is late and there is no good reason to exercise discretion to investigate.
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Woking Borough Council (25 015 245)
Statement Closed after initial enquiries Enforcement 26-Feb-2026
Summary: We will not investigate this complaint about the reported breach of a planning condition. We are unlikely to find fault in the Council’s decision not to take formal enforcement action.
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Cheshire East Council (25 015 270)
Statement Closed after initial enquiries Planning applications 26-Feb-2026
Summary: We will not investigate Mr X’s complaint about the Council’s officers’ and its planning committee’s handling of an application for a development near his home, and how officers dealt with his complaint. There is not enough evidence of fault in the planning processes, nor sufficient significant personal injustice to Mr X caused by the matters complained of, to warrant an investigation. We do not investigate councils’ complaint handling where we are not investigating the core issues which gave rise to the complaint.
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Isle of Wight Council (25 015 271)
Statement Closed after initial enquiries Enforcement 26-Feb-2026
Summary: We will not investigate this complaint about the Council’s refusal to issue a planning certificate. Mr X has an appeal right when the Council decides on his application and it would be reasonable to expect Mr X to appeal to the Planning Inspectorate.
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Hertfordshire County Council (25 015 425)
Statement Closed after initial enquiries School transport 26-Feb-2026
Summary: We will not investigate Mrs X’s complaint about the Council’s failure to assess her child’s eligibility for school transport assistance. This is because the complaint is late and there is no good reason to exercise discretion to investigate.
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East Hertfordshire District Council (25 015 573)
Statement Upheld Other 26-Feb-2026
Summary: We have upheld Mrs X’s complaint about comments made by an officer checking her Blue Badge. The Council has remedied the injustice to Mrs X during its complaints process. Mrs X complains she has been discriminated under the Equality Act. There is not enough evidence the Council has failed to take account of its duties under the Equalities Act to justify an investigation by the Ombudsman.
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Derbyshire County Council (25 015 576)
Statement Closed after initial enquiries Child protection 26-Feb-2026
Summary: We will not investigate this complaint about the Council’s involvement with Ms X and her family. This is because an investigation would not result in a different outcome.
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Statement Closed after initial enquiries Other 26-Feb-2026
Summary: We will not investigate this complaint about an event organised by the Council. This is because any injustice is not significant enough to justify our involvement.