Decision search
Your search has 54045 results
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Stockport NHS Foundation Trust (25 002 152a)
Statement Closed after initial enquiries Hospital acute services 29-Oct-2025
Summary: Ms B complained that the Council and Trust failed to involve her in discharge planning for Ms C. We will not investigate Ms B’s complaint as it is unlikely we could add to the responses Ms B has already received.
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Kent County Council (25 002 503)
Statement Closed after initial enquiries Child protection 29-Oct-2025
Summary: We will not investigate Miss X’s complaint about a social worker’s actions as Social Work England is better placed. We cannot investigate an officer’s court report.
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Devon County Council (25 004 673)
Statement Upheld Special educational needs 29-Oct-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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Statement Closed after initial enquiries Assessment and care plan 29-Oct-2025
Summary: We will not investigate this complaint about financial assessment for adult social care charges, and the Council’s decision about a deprivation of asset. This is because it is unlikely we would find fault in the Council’s decision-making process or reach a different outcome.
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Bracknell Forest Council (24 013 981)
Statement Not upheld Alternative provision 29-Oct-2025
Summary: Mrs X complained the Council did not provide her daughter with appropriate alternative education when she became unable to attend school. We are satisfied the Council sufficiently considered its statutory duties and did not act with any fault. We do not uphold this complaint.
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Sheffield City Council (24 016 110)
Statement Closed after initial enquiries Antisocial behaviour 29-Oct-2025
Summary: We will not investigate Mr X’s complaint about the Council’s handling of his noise complaint. This is because there is no worthwhile outcome achievable by our investigation.
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Slough Borough Council (25 005 734)
Statement Closed after initial enquiries Special educational needs 29-Oct-2025
Summary: We cannot investigate part of Mrs Y’s complaint about the Council’s decision to end her child, Z’s, Education, Health and Care Plan because Mrs Y appealed the decision to the SEND Tribunal, and the law says we cannot investigate. For the remainder, there is insufficient evidence of fault and Mrs Y was not caused a significant enough injustice.
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London Borough of Southwark (25 005 908)
Statement Closed after initial enquiries Other 29-Oct-2025
Summary: We will not investigate how the Council dealt with Miss X’s complaint about a seagull nest on the roof of her block. This is because we could not add to the Council’s investigation or achieve anything more.
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Royal Borough of Greenwich (25 006 860)
Statement Closed after initial enquiries Other 29-Oct-2025
Summary: We will not investigate this complaint about the Council’s involvement with Miss X’s family. This is because the complaint concerns events that took place more than 12 months ago. In addition, an investigation into these matters would be unlikely to result in a worthwhile outcome.
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London Borough of Bromley (25 006 997)
Statement Closed after initial enquiries Licensing 29-Oct-2025
Summary: We will not investigate this complaint about how the Council responded when Mr Z reported a person selling animals. There is not enough evidence of fault to justify investigating, and any personal injustice to Mr Z is not significant enough to justify our involvement.