Decision search
Your search has 51937 results
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London Borough of Hackney (24 019 843)
Statement Upheld Council tax 14-May-2025
Summary: We will not investigate Miss X’s complaint about enforcement action by the Council for council tax debt. This is because the Council has agreed to a suitable remedy and further investigation would be unlikely to lead to a different outcome.
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Bupa Care Homes (AKW) Limited (24 019 855)
Statement Closed after initial enquiries Charging 14-May-2025
Summary: We will not investigate Mrs X’s complaint about increased Care Provider fees because there is not enough evidence of fault to justify investigation.
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Worcestershire County Council (24 021 337)
Statement Closed after initial enquiries School transport 14-May-2025
Summary: We will not investigate this complaint about the Council’s decision to refuse school transport for the complainant’s daughter. There is insufficient evidence of fault on the Council’s part to warrant investigation.
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City of Doncaster Council (24 021 463)
Statement Closed after initial enquiries Charging 14-May-2025
Summary: We will not investigate Mr X’s complaint about a financial assessment in 2023 and that the Council has refused to explain why he was not charged for care between 2018 and 2023. Part of the complaint is late and there is insufficient injustice to warrant an investigation.
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Rother District Council (24 021 578)
Statement Closed after initial enquiries Land 14-May-2025
Summary: We will not investigate this complaint about the Council refusing to include the complainant’s land in its Brownfield Land Register. There is insufficient evidence of fault in the way the Council reached its decision, and we cannot achieve the outcome the complainant is seeking.
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London Borough of Sutton (24 021 610)
Statement Closed after initial enquiries Planning applications 14-May-2025
Summary: We will not investigate this complaint about the way the Council decided to approve a planning application for a new property close to the complainant’s home. We have not seen enough evidence of fault in the decision-making process to justify an investigation. Also, we cannot achieve the outcome the complainant is seeking.
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East Suffolk Council (24 021 648)
Statement Closed after initial enquiries Noise 14-May-2025
Summary: We will not investigate Mrs X’s complaint about how the Council has investigated and dealt with her reports of noise from land near her property. There is not enough evidence of Council fault to warrant us investigating.
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Warwickshire County Council (24 021 658)
Statement Closed after initial enquiries Child protection 14-May-2025
Summary: We will not investigate Miss X’s complaint about the Council’s handling of a safeguarding referral for her child. We could not add to the Council’s investigation and responses under all three stages of the statutory complaints process. We also cannot achieve the outcome she wants.
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Buckinghamshire Council (24 021 677)
Statement Closed after initial enquiries Other 14-May-2025
Summary: We will not investigate Ms X’s complaint that the Council’s actions jeopardised her business, caused distress and financial loss. The law prevents us from investigating matters that have been taken to Court.
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London Borough of Sutton (24 021 681)
Statement Closed after initial enquiries Planning applications 14-May-2025
Summary: We will not investigate this complaint about the way the Council decided to approve a planning application for a new property close to the complainant’s home. We have not seen enough evidence of fault in the decision-making process to justify an investigation. Also, we cannot achieve the outcomes the complainant is seeking.