Decision search
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Calderdale Metropolitan Borough Council (25 016 401)
Statement Upheld Council tax 26-Feb-2026
Summary: We will not investigate this complaint about the Council’s handling of a liability change. This is because the Council has taken suitable action remedy the injustice caused by its fault. There is no significant remaining injustice to justify our involvement.
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Liverpool City Council (25 016 450)
Statement Closed after initial enquiries Child protection 26-Feb-2026
Summary: We will not investigate Mr X’s complaint about a risk assessment the Council completed. This is because there is no sign of fault in the Council’s decision not to consider his complaint until the ongoing criminal investigation has concluded.
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Wakefield Metropolitan District Council (25 016 497)
Statement Closed after initial enquiries Highway repair and maintenance 26-Feb-2026
Summary: We will not investigate this complaint about highway repairs because there is not enough evidence of fault and it is not a good use of public resources to investigate how a complaint was dealt with where we are not investigating the substantive issue.
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London Borough of Southwark (25 016 583)
Statement Closed after initial enquiries Parking and other penalties 26-Feb-2026
Summary: We cannot investigate this complaint about a Penalty Charge Notice because Miss Y has already used her right to approach the Traffic Enforcement Centre about the same matter.
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Sheffield City Council (25 016 826)
Statement Closed after initial enquiries Parking and other penalties 26-Feb-2026
Summary: We will not investigate this complaint about a penalty charge notice. This is because Miss X had the right to appeal to a tribunal, and it is reasonable to expect her to have used this.
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Westminster City Council (25 017 214)
Statement Closed after initial enquiries Parking and other penalties 26-Feb-2026
Summary: We will not investigate this complaint about the complainant being denied the opportunity to pay a penalty charge at the discounted rate due to an administrative error by the Council. The Council has already taken satisfactory action to address the complaint.
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Cheshire East Council (25 017 240)
Statement Closed after initial enquiries Other 26-Feb-2026
Summary: We will not investigate Mr X’s complaint about the Council recording false information about his behaviour in a clinical referral. This is because we cannot achieve the outcome he wants and there is another body better placed to consider his complaint.
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Leicester City Council (25 017 415)
Statement Closed after initial enquiries Council house sales and leaseholders 26-Feb-2026
Summary: We will not investigate Mr X’s complaint that the Council wrongly closed his ‘right to buy’ application. It is reasonable to expect Mr X to use his right to take court action.
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Gateshead Metropolitan Borough Council (25 017 766)
Statement Closed after initial enquiries Refuse and recycling 26-Feb-2026
Summary: We will not investigate Mr X’s claim that his car was damaged by a refuse vehicle. This is because it is reasonable for Mr X to pursue the matter through the courts.
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Arun District Council (25 017 827)
Statement Closed after initial enquiries Other 26-Feb-2026
Summary: We will not investigate this complaint about an alleged physical assault which took place between Mrs X and a Council employee. This is because it involves an alleged criminal offence and we do not have the power to investigate criminal matters or the Council’s complaints handling of them.