Decision search
Your search has 53740 results
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Sandwell Metropolitan Borough Council (25 000 601)
Statement Closed after initial enquiries Council tax 18-Sep-2025
Summary: We will not investigate this complaint about the Council’s visit in 2020 to Mrs X to assist with benefits claims. This is because the complaint is late and there is no good reason for this.
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Oxfordshire County Council (25 000 888)
Statement Not upheld Friends and family carers 18-Sep-2025
Summary: The Council was not at fault for how it decided Mr X’s special guardianship allowance. Its approach to deciding allowances appears in line with its statutory responsibilities.
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Royal Borough of Greenwich (25 001 895)
Statement Upheld Allocations 18-Sep-2025
Summary: We will not investigate this complaint about the suitability of a property as the Council has offered a satisfactory remedy through its internal complaints process.
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Newcastle-under-Lyme Borough Council (25 003 257)
Statement Closed after initial enquiries Council tax 18-Sep-2025
Summary: We cannot investigate Mr X’s complaint about the Council using an attachment of earnings order for a Council Tax debt as Mr X has issued Court proceedings against the Council.
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Statement Upheld Council tax 18-Sep-2025
Summary: We will not investigate this complaint about a change in council tax instalments. This is because we could not add to the Council’s investigation, and it has already taken satisfactory action.
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Bournemouth, Christchurch and Poole Council (25 003 624)
Statement Closed after initial enquiries Child protection 18-Sep-2025
Summary: We will not investigate this complaint about the Council making a safeguarding referral about Mr X as there is insufficient evidence of injustice to justify an investigation. Part of Mr X’s complaint is late and there are no good reasons to investigate it now.
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North Northamptonshire Council (25 003 753)
Statement Closed after initial enquiries Other 18-Sep-2025
Summary: We will not investigate this complaint about the actions of the Council’s planning officers. This is because it is unlikely we could add to the Council’s response or achieve anything more for the complainant.
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Statement Upheld Special educational needs 18-Sep-2025
Summary: We have upheld this complaint because the Council delayed completing an Education Health and Care needs assessment for a child. The Council has agreed to resolve the complaint by offering to make a suitable payment to the complainant to remedy the injustice this caused.
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Brighton & Hove City Council (25 004 345)
Statement Upheld Homelessness 18-Sep-2025
Summary: We will not investigate this complaint about the way the Council dealt with a homelessness application. The Council has acknowledged there were errors in its handling. The apology, extra training for staff and financial remedy offered by the Council is a satisfactory outcome, so any further investigation is not warranted.
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Staffordshire County Council (25 004 399)
Statement Closed after initial enquiries Special educational needs 18-Sep-2025
Summary: We will not investigate this complaint about the Council’s actions in issuing an Education Health and Care Plan for Mrs X’s child. There is not enough evidence of injustice flowing from the Council’s actions to warrant investigation.