Decision search
Your search has 56922 results
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Buckinghamshire Council (25 018 873)
Statement Closed after initial enquiries Enforcement 19-Apr-2026
Summary: We cannot investigate part of this complaint about the Council’s handling of Ms Y’s planning application because she appealed to the Planning Inspectorate. We will not investigate part of this complaint about how the Council dealt with a breach of planning control and its decision to take enforcement action because Ms Y could have appealed to the Planning Inspectorate.
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Buckinghamshire Council (25 018 926)
Statement Upheld Special educational needs 19-Apr-2026
Summary: We have upheld this complaint about the Council’s failure to complete an Education Health and Care Needs Assessment for Mr X’s child within the statutory timescale. The Council has agreed to provide a proportionate remedy and this removes the need for us to investigate.
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London Borough of Barking & Dagenham (25 018 959)
Statement Upheld Parking and other penalties 19-Apr-2026
Summary: We will not investigate Mr X’s complaint about a Penalty Charge Notice because any fault has not caused significant injustice to the person who complained. We are satisfied with the actions the Council took in response to the complaint and further investigation is unlikely to lead to a different outcome.
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London Borough of Haringey (25 019 129)
Statement Closed after initial enquiries Councillor conduct and standards 19-Apr-2026
Summary: We will not investigate this complaint about how the Council dealt with Mr X’s complaint about the conduct of a councillor. This is because we are unlikely to find enough evidence of fault or sufficient injustice to warrant an investigation.
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City of Doncaster Council (25 019 230)
Statement Closed after initial enquiries Councillor conduct and standards 19-Apr-2026
Summary: We will not investigate this complaint about how the Council handled Mr X’s complaint about a councillor. There is insufficient evidence of fault in how the Council made its decision not to investigate.
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Royal Borough of Kingston upon Thames (25 019 259)
Statement Closed after initial enquiries Traffic management 19-Apr-2026
Summary: We will not investigate Mrs T’s complaint about road traffic data. This is because there is not sufficient injustice to warrant an investigation.
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Bournemouth, Christchurch and Poole Council (25 019 309)
Statement Closed after initial enquiries Parking and other penalties 19-Apr-2026
Summary: We will not investigate Miss X’s complaint about the Council’s decision to refuse her application for a dropped kerb without properly considering her disability related needs or medical evidence. This is because there is insufficient evidence of fault by the Council to warrant an investigation.
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Buckinghamshire Council (25 019 323)
Statement Closed after initial enquiries Other 19-Apr-2026
Summary: We will not investigate Mr X’s complaint about the location of a streetlight. There is not enough evidence of fault to justify an investigation.
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Newcastle upon Tyne City Council (25 019 717)
Statement Closed after initial enquiries Other 19-Apr-2026
Summary: We will not investigate this complaint about business rates. This is because part of the complaint is late. It is unlikely that we will find fault with the remaining matters complained about.
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London Borough of Croydon (24 006 632)
Statement Upheld Special educational needs 19-Apr-2026
Summary: We upheld a complaint from Ms X, finding the Council slow to address her dissatisfaction with a personal budget she received to provide occupational therapy for her daughter. Also, it was slow to address how her daughter could attend therapy sessions when her school said it could not transport her. We found as a result Ms X and her daughter suffered an injustice as Ms X did not receive a budget sufficient to meet her daughter’s needs and who lost provision as a result. The Council accepted these findings. At the end of this statement we set out the action it agreed to remedy Ms X’s injustice and improve its service to avoid a repeat.