Decision search
Your search has 56922 results
-
Luton Borough Council (25 013 421)
Statement Closed after initial enquiries Homelessness 19-Apr-2026
Summary: Ms X complains about being in unsuitable temporary accommodation. Ms X, her husband and her four children are currently living in one room and this is having an adverse impact on the families mental health.
-
Stevenage Borough Council (25 013 984)
Statement Closed after initial enquiries Antisocial behaviour 19-Apr-2026
Summary: We will not investigate this complaint about the Council’s response to Mrs X’s reports of harassment and antisocial behaviour. This is because it is reasonable for Mrs X to appeal the outcome of the Council’s case review.
-
London Borough of Camden (25 014 336)
Statement Closed after initial enquiries Allocations 19-Apr-2026
Summary: We will not investigate this complaint about the Council’s decision on Mr X’s housing register application. This is because there is not enough evidence of fault.
-
Bristol City Council (25 014 688)
Statement Closed after initial enquiries Parking and other penalties 19-Apr-2026
Summary: We will not investigate Mr Y’s complaint about an Advisory Disabled Parking Bay which is too short. This is because there is not sufficient evidence of fault to warrant an investigation.
-
London Borough of Hackney (25 014 765)
Statement Upheld Housing benefit and council tax benefit 19-Apr-2026
Summary: Ms B complained that the Council delayed excessively in deciding her review about a housing benefit overpayment and continued to recover the debt while the review was pending. We found fault in the actions of the Council which caused Ms B distress, and financial hardship. The Council has agreed to apologise to Ms B, make a symbolic payment to her and provide an explanation for the delay.
-
Lincolnshire County Council (25 014 902)
Statement Closed after initial enquiries Special educational needs 19-Apr-2026
Summary: We will not investigate Miss X’s complaint about the Council’s handling of her child’s education. Some of the complaint is late and it was reasonable for Miss X to use her right of appeal. The rest of the complaint is outside our jurisdiction because Miss X appealed to the First-tier Tribunal (Special Educational Needs and Disability).
-
London Borough of Redbridge (25 014 938)
Statement Closed after initial enquiries Managing council tenancies 19-Apr-2026
Summary: We cannot investigate this complaint about how the Council dealt with disrepair in Mrs X’s home. This is because the law says we cannot investigate complaints when the Council is acting as a landlord of social housing.
-
Buckinghamshire Council (25 015 819)
Statement Closed after initial enquiries Highway repair and maintenance 19-Apr-2026
Summary: We will not investigate Mr Y’s complaint about highway maintenance. This is because the court is in the best position to decide whether the Council has met its legal duty to maintain the highway.
-
London Borough of Barking & Dagenham (25 016 326)
Statement Closed after initial enquiries Parking and other penalties 19-Apr-2026
Summary: We will not investigate this complaint about a disabled blue badge bay because there is not enough evidence of fault to justify investigating.
-
Buckinghamshire Council (25 018 823)
Statement Upheld Special educational needs 19-Apr-2026
Summary: We have upheld this complaint about the Council’s failure to complete an Education Health and Care Needs Assessment for Miss X’s child within the statutory timescale. The Council has agreed to provide a proportionate remedy and this removes the need for us to investigate.