Decision search
Your search has 51938 results
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London Borough of Islington (24 023 223)
Statement Closed after initial enquiries Allocations 18-May-2025
Summary: We will not investigate this complaint about housing allocations. The complaint is late and there is no good reason to investigate now.
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Rotherham Metropolitan Borough Council (24 023 424)
Statement Closed after initial enquiries Other 18-May-2025
Summary: We will not investigate Mr and Mrs X’s complaint about the Council’s response to their information request. This is because complaints about information rights are better considered by the Information Commissioner’s Office.
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Bristol City Council (24 023 451)
Statement Closed after initial enquiries Parking and other penalties 18-May-2025
Summary: We will not investigate Mrs X’s complaint that the Council threatened court action for non-payment of two penalty charge notices as the Council’s agreement to refund her payment of £70 provides a suitable remedy for the issue. We will not investigate Mrs X’s complaint about an alleged data breach as it would be reasonable for her to take the matter to the Information Commissioner and seek a remedy at court.
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London Borough of Lambeth (25 000 042)
Statement Upheld Other 18-May-2025
Summary: We will not investigate Mr X’s complaint about how the Council handled his business license application. The Council has apologised and is taking steps to improve its service. We could not add to any previous investigation by the Council and we cannot achieve the outcome Mr X wants.
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Essex County Council (25 000 256)
Statement Upheld Special educational needs 18-May-2025
Summary: We will not investigate Mrs X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Mrs X and pay her £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.
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Statement Closed after initial enquiries Highway repair and maintenance 18-May-2025
Summary: We will not investigate Mr X’s complaint about the Council’s decision to refuse his claim for damages after his car was damaged by a drain cover. This is because this is a complaint about negligence which is a legal matter for the courts to consider and decide.
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Royal Borough of Kensington & Chelsea (25 000 845)
Statement Closed after initial enquiries Parking and other penalties 18-May-2025
Summary: We will not investigate this complaint about a parking bay with an electric charging point. This is because there is insufficient evidence of fault by the Council.
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London Borough of Redbridge (25 000 912)
Statement Closed after initial enquiries Council tax 18-May-2025
Summary: We will not investigate this complaint about Council tax banding and liability because there is an appeal to a Valuation Tribunal and part of the complaint is against a body out of jurisdiction. Nor is there evidence of fault by the Council.
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London Borough of Lambeth (25 001 218)
Statement Closed after initial enquiries Other 18-May-2025
Summary: We will not investigate this complaint about a delay in Business rates liability because it relates to a body out of jurisdiction and there is no evidence of fault by the Council.
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Tewkesbury Borough Council (25 001 478)
Statement Closed after initial enquiries Enforcement 18-May-2025
Summary: We will not investigate this complaint about how the Council dealt with a breach of planning control. This is because we are unlikely to find fault. The complainant has not suffered any significant injustice because of any delays.