Decision search
Your search has 53740 results
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Wigan Metropolitan Borough Council (25 010 433)
Statement Closed after initial enquiries School admissions 21-Sep-2025
Summary: We will not investigate X’s complaint about the Council’s school’s admissions appeal panel refusing their appeal. It is unlikely we would find fault which caused X to lose out on a school place.
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North Yorkshire Council (25 005 620)
Statement Closed after initial enquiries Other 21-Sep-2025
Summary: We will not investigate this complaint about the safeguarding actions of the Council. It found a safeguarding allegation against Mrs X to be unsubstantiated, so it was not responsible for her dismissal from work. We are legally prevented from investigating the actions of her former employer.
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Oldham Metropolitan Borough Council (25 005 770)
Statement Closed after initial enquiries Safeguarding 21-Sep-2025
Summary: We will not investigate this complaint about the Council providing insufficient support to Ms X and its communication with her daughter. This is because there is not enough evidence of fault by the Council and there is no worthwhile outcome achievable by us investigating.
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Norfolk County Council (25 006 241)
Statement Closed after initial enquiries Adoption 21-Sep-2025
Summary: We cannot investigate Ms X’s complaint about the Council committing a data breach during adoption proceedings because it lies outside our jurisdiction. The law prevents us from investigating complaints about matters that are being, or have been, considered in court proceedings. We have no discretion to do so.
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West Sussex County Council (25 006 764)
Statement Closed after initial enquiries Child protection 21-Sep-2025
Summary: We will not investigate Mr X’s complaint about the Council’s actions in its children’s services involvement with his family. This is because there is no sign of fault in the Council’s decision not to consider his complaint whilst the case is subject to ongoing court proceedings
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London Borough of Lewisham (25 007 227)
Statement Closed after initial enquiries Parking and other penalties 21-Sep-2025
Summary: We will not investigate this complaint about the Council’s actions relating to a penalty charge notice. This is because the Council was following the statutory procedure after a non-payment of fine and it is unlikely we would find fault. Additionally, Mrs X has now paid her notice and there is no worthwhile outcome achievable.
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London Borough of Lewisham (25 013 025)
Statement Upheld Other 21-Sep-2025
Summary: We have upheld Miss X’s complaint because the Council delayed considering her complaint at stage three of the children’s statutory complaints procedure. The Council has agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused to Miss X.
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Bournemouth, Christchurch and Poole Council (25 002 951)
Statement Closed after initial enquiries Allocations 20-Sep-2025
Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation.
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Spelthorne Borough Council (25 001 015)
Statement Closed after initial enquiries Allocations 19-Sep-2025
Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation.
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Royal Borough of Greenwich (25 001 618)
Statement Closed after initial enquiries Allocations 19-Sep-2025
Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which has caused any significant injustice to the complainant. We cannot investigate complaints about the management of tenancies and property by social housing landlords.