Decision search
Your search has 56922 results
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Suffolk County Council (25 011 776)
Statement Upheld Special educational needs 20-Apr-2026
Summary: Miss X complained about delays in the Education and Health process for her child. We found the Council failed to complete an Education Health and Care Needs Assessment and issue an Education Health and Care Plan for the complainant’s child within statutory timescales. This caused Miss X avoidable distress, frustration and uncertainty. It also meant her child missed six weeks of provision and delayed Miss X’s appeal rights. The Council has already offered Miss X a suitable remedy and further investigation would not lead to a different outcome.
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Dartford Borough Council (25 013 360)
Statement Closed after initial enquiries Allocations 20-Apr-2026
Summary: We will not investigate this complaint about the Council not doing a housing register review. Parts of the complaint are late without good reason, and in the rest, there is insufficient evidence of fault to justify our involvement.
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Gedling Borough Council (25 013 875)
Statement Closed after initial enquiries Allocations 20-Apr-2026
Summary: We will not investigate Ms X’s complaint against the Council because there is insufficient evidence of fault it’s decision-making to justify our involvement.
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Canterbury City Council (25 014 563)
Statement Closed after initial enquiries Enforcement 20-Apr-2026
Summary: We will not investigate this complaint about the Council’s handling of a planning matter at a development near Mr X’s home because it is unlikely an investigation would find fault with the Council’s actions.
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London Borough of Barking & Dagenham (25 015 506)
Statement Closed after initial enquiries Disabled facilities grants 20-Apr-2026
Summary: We will not investigate this complaint about the Council’s failure to allow an application for a Disabled Facilities Grant for a loft conversion. It was reasonable for Miss X to ask for a review of the Panel’s decision and this has been subsequently granted.
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Slough Borough Council (25 015 631)
Statement Closed after initial enquiries Private housing 20-Apr-2026
Summary: We will not investigate Ms X’s complaint about the Council’s handling of disrepair in her property. There is insufficient evidence of fault causing sufficient injustice to justify our involvement.
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Statement Closed after initial enquiries Homelessness 20-Apr-2026
Summary: We will not investigate Ms X’s complaint about the Council’s suitability assessment. This is because there is not enough evidence of fault to warrant investigating the Council’s complaint response.
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Sheffield City Council (25 018 885)
Statement Closed after initial enquiries Assessment and care plan 20-Apr-2026
Summary: We will not investigate this complaint about The Council’s sourcing of respite care for Ms X’s mother Ms Y. Of the matters complained of to the Council, investigation would be unlikely to find fault with the Council’s attempts to find respite care in January 2025. It would also be unlikely to recommend further remedy beyond the apology already offered for Council staff having attempted a home visit against Ms X’s expressed wishes.
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Statement Closed after initial enquiries Transport 20-Apr-2026
Summary: We will not investigate Mr X’s complaint, made on behalf of Mrs X about the Council’s charging for her transport costs to attend a day centre. There is not enough evidence of Council fault to warrant us investigating.
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London Borough of Lambeth (25 019 013)
Statement Closed after initial enquiries Allocations 20-Apr-2026
Summary: We will not investigate Ms X’s complaint about the Council’s handling of her housing application because further investigation is unlikely to lead to a different outcome.