Decision search
Your search has 53738 results
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St Albans City Council (25 006 058)
Statement Closed after initial enquiries Other 22-Sep-2025
Summary: We will not investigate this complaint about the conduct of a Council Parking Enforcement Officer. This is because key matters in the complaint relate to an ongoing police investigation.
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South Ribble Borough Council (25 006 261)
Statement Closed after initial enquiries Enforcement 22-Sep-2025
Summary: We will not investigate this complaint about how the Council dealt with a breach of planning control. This is because the complainant has not suffered any significant injustice.
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Calderdale Metropolitan Borough Council (25 006 352)
Statement Closed after initial enquiries Highway repair and maintenance 22-Sep-2025
Summary: We will not investigate this complaint about the Council’s maintenance of gullies and a highway repair. This is because the court is better placed to consider the complaint and given the courts can instruct the Council to take action and we cannot, it is reasonable to expect Mrs X to exercise her right to go to court.
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Royal Borough of Greenwich (25 006 454)
Statement Closed after initial enquiries Council tax 22-Sep-2025
Summary: We will not investigate Miss X’s complaint the Council wrongly removed the single person discount from her council tax bill. That is because Council has set out how it intends to resolve the matter and Miss X is satisfied with the actions it proposes to take.
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Buckinghamshire Council (25 007 093)
Statement Closed after initial enquiries Highway repair and maintenance 22-Sep-2025
Summary: We will not investigate this complaint about highway maintenance because the court is better placed to consider the complaint.
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London Borough of Harrow (25 007 180)
Statement Closed after initial enquiries Highway repair and maintenance 22-Sep-2025
Summary: We will not investigate this complaint about damage to Mr X’s vehicle which he says results from lack of maintenance of the roads in the area. This is because it is reasonable to expect Mr X to use his right to go to court about the matter.
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Royal Borough of Greenwich (25 007 217)
Statement Closed after initial enquiries Other 22-Sep-2025
Summary: We cannot investigate Mr X’s complaint about a court ordered report because it lies outside our jurisdiction. The law prevents us from investigating complaints about matters that have been considered in court proceedings. We have no discretion to do so.
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Devon County Council (25 007 278)
Statement Closed after initial enquiries Highway repair and maintenance 22-Sep-2025
Summary: We will not investigate this complaint about Mr X saying that the Council did not clear the debris on a road for four months, as we could not achieve a worthwhile outcome.
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Liverpool City Council (25 007 281)
Statement Closed after initial enquiries Parking and other penalties 22-Sep-2025
Summary: We will not investigate Miss X’s complaint about the Council’s handling of her correspondence about a Penalty Charge Notice. This is because Miss X has challenged the Council’s escalation of the case at court and if she disagreed with the Penalty Charge Notice it would have been reasonable for her to have used her right of appeal.
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Statement Upheld Other 22-Sep-2025
Summary: We have upheld Mr X’s complaint because the Council delayed considering his complaint at stage two of the children’s statutory complaints procedure. The Council has agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused to Mr X.