Decision search
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Statement Closed after initial enquiries Planning advice 02-Mar-2026
Summary: We will not investigate this complaint about the Council’s handling of a planning application. This is because Mrs X has appealed against the decision to refuse planning permission and the concerns she raises about the pre-application process did not cause significant enough injustice to warrant investigation.
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Dudley Metropolitan Borough Council (25 014 778)
Statement Closed after initial enquiries Other 02-Mar-2026
Summary: We will not investigate Mr X’s complaint about the Council not banning dogs from local nature reserves. There is insufficient evidence of fault.
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London Borough of Camden (25 015 006)
Statement Closed after initial enquiries Council house sales and leaseholders 02-Mar-2026
Summary: We will not investigate this complaint about leasehold charges. The law prevents us investigating such complaints.
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Dudley Metropolitan Borough Council (25 015 161)
Statement Closed after initial enquiries Refuse and recycling 02-Mar-2026
Summary: We will not investigate Mr X’s complaint about the Council’s booking system for access to its household waste recycling centre. This is because there is insufficient evidence of fault by the Council to warrant an investigation.
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Folkestone & Hythe District Council (25 015 479)
Statement Closed after initial enquiries Planning applications 02-Mar-2026
Summary: We will not investigate Ms X’s complaint about the Council’s officers’ and its planning committee’s handling of an application for a development near her home, and how officers dealt with her complaint. There is not enough evidence of fault in the planning processes, nor sufficient significant personal injustice to Ms X caused by the matters complained of, to warrant investigation. We do not investigate councils’ complaint handling where we are not investigating the core issues which gave rise to the complaint.
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Central Bedfordshire Council (25 015 509)
Statement Closed after initial enquiries Other 02-Mar-2026
Summary: We will not investigate this complaint about the Council’s actions in response to the Department for Environment, Food and Rural Affairs Noise Action Plan. This is because we are unlikely to find fault in the Council’s actions, and Mr Y has not suffered significant injustice.
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London Borough of Camden (25 015 657)
Statement Closed after initial enquiries Traffic management 02-Mar-2026
Summary: We will not investigate this complaint about the Council’s handling of a Penalty Charge Notice (PCN) and removal of Mr Y’s car. This is because we are unlikely to find fault with the Council’s actions.
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Hampshire County Council (25 015 688)
Statement Closed after initial enquiries Parking and other penalties 02-Mar-2026
Summary: We will not investigate this complaint about a dropped kerb. This is because the complaint is late and it would be reasonable for Mr X to have complained to us sooner.
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Darlington Borough Council (25 015 919)
Statement Closed after initial enquiries Other 02-Mar-2026
Summary: We will not investigate this complaint about the Council installing boulders close to Mrs X’s home without conducting a consultation with residents. The claimed injustice is not significant enough to warrant our involvement.
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Buckinghamshire Council (25 016 023)
Statement Upheld Special educational needs 02-Mar-2026
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.