Decision search
Your search has 51938 results
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Calderdale Metropolitan Borough Council (24 016 000)
Statement Closed after initial enquiries Housing benefit and council tax benefit 18-May-2025
Summary: We will not investigate this complaint about the way the Council notifies housing benefit decisions. This is because there is insufficient evidence of fault causing injustice and because there are appeal rights the complainant could use.
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Newcastle-under-Lyme Borough Council (24 018 989)
Statement Closed after initial enquiries Enforcement 18-May-2025
Summary: We will not investigate this complaint about the Council’s decision to approve a planning application for a shed and deal with a report of a breach of planning control. There is not enough evidence of fault in the way the Council made the decision to justify an investigation. Nor is there evidence of fault in the way the Council considered Mrs X’s report of a breach of planning control.
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Walsall Metropolitan Borough Council (24 021 490)
Statement Closed after initial enquiries Other 18-May-2025
Summary: We will not investigate this complaint about the Council’s refusal to rescind X’s signature to an agreement about the outcome of a data protection matter. The complaint concerns the outcome of a data matter, which another body is better placed to consider. Any disagreement about a settlement of a data matter would be a matter where X has a right to go to court it would be reasonable to use.
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Central Bedfordshire Council (24 021 583)
Statement Closed after initial enquiries Special educational needs 18-May-2025
Summary: We will not investigate Miss X’s complaint about the provision of an Education Health and Care Plan. It is unlikely we could achieve more than the Council’s complaint investigation achieved.
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London Borough of Barnet (24 021 616)
Statement Closed after initial enquiries Allocations 18-May-2025
Summary: We will not exercise discretion to investigate this complaint about the Council’s offers of a management transfer in 2023. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Ms X could not have complained to us sooner.
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Derbyshire County Council (24 021 634)
Statement Closed after initial enquiries Direct payments 18-May-2025
Summary: We will not investigate this complaint about the Council’s reduction of an adult social care personal budget. The Council followed a proper process of assessment, completed by a suitable member of staff, to decide how to meet the complainant's needs. There is not enough evidence of fault, and no reason for the Ombudsman to question or criticise the Council’s decision, even though the complainant strongly disagrees with it.
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London Borough of Barking & Dagenham (24 021 818)
Statement Closed after initial enquiries Council tax 18-May-2025
Summary: We will not investigate Ms X’s complaints about the Council’s refusals to: discount her council tax, provide a Disabled Facilities Grant (DFG), and reimburse fines paid. This is because the first complaint has already been responded to by the Ombudsman and the remaining complaints are late.
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Brighton & Hove City Council (24 021 922)
Statement Closed after initial enquiries Highway repair and maintenance 18-May-2025
Summary: We will not investigate neighbours Mr X and Mr Y’s complaint about the condition of the Council’s highway in front of their driveways. There is not enough evidence of fault in the Council’s process to warrant us investigating. We cannot achieve a key outcome Mr X and Mr Y want. It would be reasonable for them to pursue with the Council’s insurers, and the courts if required, any claim of legal liability for property damage. It would also be reasonable for Mr X and Mr Y to put to a court any case about whether the Council’s highway meets legally acceptable standards.
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Winchester City Council (24 022 012)
Statement Closed after initial enquiries Planning applications 18-May-2025
Summary: We will not investigate this complaint about the way the Council considered a planning application. We have not seen enough evidence of fault in the Council’s actions to justify an investigation.
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Durham County Council (24 022 165)
Statement Closed after initial enquiries Child protection 18-May-2025
Summary: We cannot investigate Ms X’s complaint about how a school handled an allegation. This is because we have no powers to investigate complaints about the school’s actions in relation to this matter. We will not investigate Ms X’s complaint about the Local Authority Designated Officer process. This is because it has not yet been addressed through the Council’s complaints procedure.