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Your search has 52298 results

  • Staffordshire County Council (24 021 993)

    Statement Closed after initial enquiries Other 08-Apr-2025

    Summary: We will not investigate Ms X’s complaint about Staffordshire County Council, North Staffordshire Combined Healthcare NHS Trust and NHS Staffordshire and Stoke-on-Trent Integrated Care Board. She says they ignored her views when it moved her brother, Mr Y, to a care home, which cannot meet his mental health needs. The matter has and still is being considered by the Court of Protection. The law will not allow us to consider a complaint where court action has started.

  • North Staffordshire Combined Health Care NHS Trust (24 021 993a)

    Statement Closed after initial enquiries Mental health services 08-Apr-2025

    Summary: We will not investigate Ms X’s complaint about Staffordshire County Council, North Staffordshire Combined Healthcare NHS Trust and NHS Staffordshire and Stoke-on-Trent Integrated Care Board. She says they ignored her views when it moved her brother, Mr Y, to a care home, which cannot meet his mental health needs. The matter has and still is being considered by the Court of Protection. The law will not allow us to consider a complaint where court action has started.

  • NHS Staffordshire and Stoke-On-Trent ICB (24 021 993b)

    Statement Closed after initial enquiries Mental health services 08-Apr-2025

    Summary: We will not investigate Ms X’s complaint about Staffordshire County Council, North Staffordshire Combined Healthcare NHS Trust and NHS Staffordshire and Stoke-on-Trent Integrated Care Board. She says they ignored her views when it moved her brother, Mr Y, to a care home, which cannot meet his mental health needs. The matter has and still is being considered by the Court of Protection. The law will not allow us to consider a complaint where court action has started.

  • West Berkshire Council (24 022 170)

    Statement Closed after initial enquiries Enforcement 08-Apr-2025

    Summary: We will not investigate this complaint about how the Council dealt with breaches of planning control. This is because we are unlikely to find fault and the complainant has not suffered any significant injustice.

  • North Northamptonshire Council (24 022 193)

    Statement Closed after initial enquiries Council tax 08-Apr-2025

    Summary: We will not investigate this complaint about a Council tax liability because there is a right of appeal to a Valuation Tribunal. He can pursue his case with the Valuation Office Agency, a body out of jurisdiction.

  • London Borough of Lewisham (24 022 219)

    Statement Closed after initial enquiries Council tax 08-Apr-2025

    Summary: We will not investigate this complaint about Council tax liability and discounts because there is a right of appeal to a Valuation Tribunal.

  • Gedling Borough Council (24 022 288)

    Statement Closed after initial enquiries Council tax 08-Apr-2025

    Summary: We will not investigate this complaint about the administration of a council tax account as the complainant is not caused a level of injustice to justify our further involvement.

  • Hastings Borough Council (24 022 549)

    Statement Closed after initial enquiries Council tax 08-Apr-2025

    Summary: We will not investigate this complaint about Council tax listing as this is a complaint against a body out of jurisdiction.

  • Medway Council (24 022 965)

    Statement Closed after initial enquiries Parking and other penalties 08-Apr-2025

    Summary: We cannot investigate this complaint about a parking penalty charge notice as it has been considered by a tribunal and is therefore no longer within our remit.

  • Staffordshire County Council (24 001 803)

    Statement Not upheld Residential care 07-Apr-2025

    Summary: Mrs X complained that the Council placed Mr X in a care home a long distance from their home and it was difficult for her to visit. She also complained that when Mr X was moved to a closer home, his needs were not reviewed and problems with his catheter care continued. There is no evidence of fault on the part of the Council. The first placement was the only available option, and Mr X’s catheter care was managed appropriately.

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