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Decision reason: Closed after initial enquiries Not upheld Upheld

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Your search has 52298 results

London Borough of Islington (24 016 066)

Statement Closed after initial enquiries Refuse and recycling 08-Apr-2025

Summary: We will not investigate this complaint that a Council refuse lorry caused damage to the complainant's driveway as this is a matter for the courts.
London Borough of Hammersmith & Fulham (24 016 218)

Statement Upheld Council tax 08-Apr-2025

Summary: We will not investigate this complaint about council tax arrears and costs. This is because the Council has removed the costs.
London Borough of Bexley (24 016 482)

Statement Closed after initial enquiries Planning applications 08-Apr-2025

Summary: We will not investigate this complaint about the Council’s determination of a planning application for a House in Multiple Occupation (HMO), and its handling of the associated planning enforcement case. There is insufficient evidence of fault affecting the planning outcome or causing the complainant a significant injustice, and we cannot achieve the outcome she is seeking.
London Borough of Tower Hamlets (24 016 874)

Statement Closed after initial enquiries Assessment and care plan 08-Apr-2025

Summary: We will not investigate this complaint about how the Council completed a care needs assessment. There is not enough evidence of fault to justify our involvement.
London Borough of Camden (24 017 397)

Statement Closed after initial enquiries Homelessness 08-Apr-2025

Summary: We will not investigate Mr X’s complaint about the Council entering his property without prior permission. This is because there is not enough evidence of fault to justify investigating and further investigation would not lead to a different outcome.
City of Wolverhampton Council (24 017 435)

Statement Closed after initial enquiries Council tax 08-Apr-2025

Summary: We will not investigate this complaint about alledged failures by the Council to communicate with the complainant over council tax premiums applied to her second property. These matters primarily occurred between 2020 and 2023 and so our late. There are no good reasons why we should exercise our discretion and investigate these. There is insufficient evidence of fault by the Council with respect to support and advice given to the complainant during the time period within our jurisdiction.
Surrey County Council (24 017 846)

Statement Closed after initial enquiries Special educational needs 08-Apr-2025

Summary: We will not investigate Mrs X’s complaint about delays issuing her child’s Education Health and Care Plan. This is because the Council has issued a final plan, apologised and made a suitable payment to remedy any injustice caused. Further investigation would therefore not lead to a different outcome.
London Borough of Lewisham (24 017 865)

Statement Closed after initial enquiries Allocations 08-Apr-2025

Summary: We will not investigate Mr X’s complaint about the Council’s decision to change the priority date of his housing application. There is not enough evidence of fault causing injustice.
Suffolk County Council (24 017 998)

Statement Closed after initial enquiries Special educational needs 08-Apr-2025

Summary: We will not investigate Ms X’s complaint about the education provided to her child, Y, between March and July 2024 and the Council’s decision that it will not pay for home to transport. Ms X has appealed to a tribunal and there is insufficient evidence of fault.
Suffolk County Council (24 018 545)

Statement Upheld Special educational needs 08-Apr-2025

Summary: We will not investigate Miss X’s complaint about delays in producing an Education Health and Care Plan as the Council has agreed to a proportionate way to resolve the complaint.

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