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Decision reason: Closed after initial enquiries Not upheld Upheld

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Your search has 52298 results

Staffordshire County Council (24 020 261)

Statement Closed after initial enquiries Child protection 08-Apr-2025

Summary: We will not investigate this complaint about the Council’s report produced as part of family court proceedings. The law prevents us doing so.
Rochdale Metropolitan Borough Council (24 020 664)

Statement Closed after initial enquiries Safeguarding 08-Apr-2025

Summary: We will not investigate Mr X’s complaint the Council failed to safeguard him from abuse. There is not enough evidence of fault to justify our involvement.
Suffolk County Council (24 020 916)

Statement Closed after initial enquiries Child protection 08-Apr-2025

Summary: We will not investigate Mrs X’s complaint about the Council’s decision not to consider her complaint about a manager’s decision on her family’s case whilst there are ongoing criminal proceedings relating to her husband. This is because there is insufficient evidence of fault by the Council to warrant an investigation.
London Borough of Lambeth (24 020 926)

Statement Closed after initial enquiries Housing benefit and council tax benefit 08-Apr-2025

Summary: We will not investigate this complaint about a missing discretionary housing payment. This is because there is insufficient evidence of fault by the Council, and it is unlikely we could add to the Council’s response.
London Borough of Southwark (24 021 109)

Statement Upheld Council tax 08-Apr-2025

Summary: We will not investigate Miss X complaint about a late council tax bill. This is because the Council has agreed to provide a remedy. It is unlikely we would achieve more if we investigated.
North Lincolnshire Council (24 021 152)

Statement Closed after initial enquiries Other 08-Apr-2025

Summary: We will not investigate this complaint about the content of the Council’s publications. There is no significant personal injustice.
Transport for London (24 021 269)

Statement Closed after initial enquiries Highway repair and maintenance 08-Apr-2025

Summary: We will not investigate this complaint about the Authority not dealing with Miss X’s request to resolve her issues, relating to a speed camera. The matter she complained about is not an administrative function of this Authority.
Stoke-on-Trent City Council (24 021 350)

Statement Closed after initial enquiries Child protection 08-Apr-2025

Summary: We will not investigate Mr X’s complaint that he has been treated unfairly by Children’s Services in its child protection involvement with his family. This is because there is no sign of fault in the Council’s decision not to consider his complaint whilst there are ongoing court proceedings. Also, some of the matters raised have been considered in court proceedings. Such matters lie outside our jurisdiction and the law says we cannot consider them.
City of Bradford Metropolitan District Council (24 021 518)

Statement Closed after initial enquiries Traffic management 08-Apr-2025

Summary: We will not investigate this complaint about charges for driving in the clean air zone and exemptions. This is because there is insufficient evidence of fault by the Council.
Leeds City Council (24 021 751)

Statement Closed after initial enquiries Assessment and care plan 08-Apr-2025

Summary: We will not investigate Mr X’s complaint about the Council’s decision his mother, Mrs Y could return home with an increased care package in November 2023 and its discussion of finances when assessing her care needs. The complaint is late, and there is insufficient evidence of fault to justify our involvement.

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