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Decision reason: Closed after initial enquiries Not upheld Upheld

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London Borough of Tower Hamlets (24 019 169)

Statement Closed after initial enquiries Noise 07-Apr-2025

Summary: We will not investigate this complaint about the handling of Mr X’s reports of noise and vibration caused by demolition works near his home. This is because there is not enough evidence of material fault by the Council and investigation is unlikely to achieve a different outcome.
Vale Of White Horse District Council (24 019 257)

Statement Closed after initial enquiries Enforcement 07-Apr-2025

Summary: We will not investigate this complaint about the Council’s decision not to enforce planning permission. That is because it is a late complaint and there is no good reason to exercise discretion and consider it now.
Mole Valley District Council (24 019 606)

Statement Closed after initial enquiries Planning applications 07-Apr-2025

Summary: We will not investigate this complaint about the Council allegedly misleading the public about plans for a local regeneration project during a public consultation process. This is because the plans are yet to materialise and there is no evidence to suggest the complainant has suffered a significant and personal injustice when these have yet to be approved.
Dacorum Borough Council (24 019 894)

Statement Closed after initial enquiries Planning applications 07-Apr-2025

Summary: We cannot by law investigate this complaint about the way the Council handled the complainant’s planning applications. This is because the complainant exercised his right of appeal to the Planning Inspectorate which considered the issues. We have no legal jurisdiction to investigate in these circumstances.
North East Derbyshire District Council (24 019 909)

Statement Closed after initial enquiries Planning applications 07-Apr-2025

Summary: We will not investigate this complaint about the Council’s decision to refuse the complainant’s application to remove a tree in 2016 which she says was wrong, and which caused her to suffer financial loss. This is because the complaint raises historical issues and it is not the role of the Ombudsman to investigate such matters. In addition, the complainant had a right of appeal to the Planning Inspectorate over the Council’s initial decision which she could reasonably exercise.
Birmingham City Council (24 020 038)

Statement Closed after initial enquiries Allocations 07-Apr-2025

Summary: We will not investigate this complaint about the complainant’s priority on the housing register because there is insufficient evidence of fault by the Council.
London Borough of Hounslow (24 020 541)

Statement Closed after initial enquiries Allocations 07-Apr-2025

Summary: We will not investigate Miss X’s complaint about the Council’s assessment of her housing application. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest Mis X could not have complained to us sooner.
Southampton City Council (24 020 862)

Statement Closed after initial enquiries Child protection 07-Apr-2025

Summary: We will not investigate Mr X’s complaint the Council discriminated against him as a male victim of domestic abuse. The complaint is late and there is no good reason to decide to investigate now. In any case, there is insufficient evidence of fault to justify our involvement.
Lancashire County Council (24 020 880)

Statement Closed after initial enquiries Other 07-Apr-2025

Summary: We cannot investigate Mr X’s complaint about how the Council used taxpayer’s money for services in its area. This is because it affects all or most of the residents of the Council’s area, and the law says we cannot investigate.
Nottinghamshire County Council (24 021 176)

Statement Closed after initial enquiries Trading standards 07-Apr-2025

Summary: We will not investigate this complaint about trading standards because it is late and there is not sufficient good reason to exercise discretion to investigate it now.

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