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Your search has 55503 results

  • Hampshire County Council (25 015 193)

    Statement Closed after initial enquiries Councillor conduct and standards 14-Jan-2026

    Summary: We will not investigate this complaint about how the Council dealt with a complaint about the conduct of a councillor. This is because we are unlikely to find fault.

  • Leeds City Council (25 015 561)

    Statement Closed after initial enquiries Enforcement 14-Jan-2026

    Summary: We will not investigate Mr and Mrs X’s complaint about planning enforcement. They have appealed the planning decision, and it would have been reasonable for them to appeal the planning enforcement notice. This means we do not have the power to consider their complaint.

  • West Lancashire Borough Council (25 016 511)

    Statement Upheld Enforcement 14-Jan-2026

    Summary: Mr C complained the Council failed to comply with a recommendation we made after our previous investigation of a complaint he made to us. There was fault by the Council. It did not comply with our recommended action which it agreed to. Because of the fault, Mr C suffered distress and frustration. The Council has agreed to apologise to Mr C, make a symbolic payment, provide updates to Mr C, arrange a direct point of contact and issue a staff briefing.

  • London Borough of Barnet (25 019 030)

    Statement Closed after initial enquiries Council tax 14-Jan-2026

    Summary: We will not investigate Mr X’s complaint about the date the council tax banding was applied to his property. We have no power to investigate the actions of the Valuation Office Agency. Mr X can appeal to a Valuation Tribunal if he disagrees with the banding date.

  • Wokingham Borough Council (25 023 157)

    Statement Closed after initial enquiries Parking and other penalties 14-Jan-2026

    Summary: We will not investigate Mrs B’s complaint about a Penalty Charge Notice she received for an alleged parking contravention. This is because it was reasonable for Mrs B to challenge this PCN by putting in an appeal to the Traffic Penalty Tribunal.

  • London Borough of Newham (25 012 176)

    Statement Closed after initial enquiries Parking and other penalties 13-Jan-2026

    Summary: We will not investigate Ms Z’s complaint about the Council’s issuing of multiple Penalty Charge Notices and how it handled her complaint. The Council has cancelled and refunded most of the charges, so there is insufficient outstanding injustice to justify investigating these. There is not enough evidence of fault to justify investigating Ms Z’s outstanding concerns. It is not a good use of public resources to investigate complaints about complaint procedures alone.

  • London Borough of Tower Hamlets (25 012 509)

    Statement Closed after initial enquiries Council house sales and leaseholders 13-Jan-2026

    Summary: We will not investigate this complaint about the Council’s decision to withdraw its offer to buy Mr X’s home. This is because an investigation is unlikely to find fault with the Council’s actions.

  • Bournemouth, Christchurch and Poole Council (25 013 023)

    Statement Closed after initial enquiries Noise 13-Jan-2026

    Summary: We will not investigate this complaint about noise nuisance because there is not enough evidence of fault to justify investigating.

  • Cornwall Council (25 013 127)

    Statement Closed after initial enquiries Charging 13-Jan-2026

    Summary: We will not investigate Mr X’s complaint about the Council’s decision to place a legal charge against his late parent’s property. This is because it is not in our jurisdiction to do so and we previously considered his complaint. Mr X’s complaint is also late.

  • Luton Borough Council (25 013 172)

    Statement Upheld Parking and other penalties 13-Jan-2026

    Summary: We will not investigate this complaint about a Penalty Charge Notice because we are satisfied with the actions already taken by the Council.

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