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Your search has 55503 results

  • Portsmouth City Council (25 011 202)

    Statement Closed after initial enquiries Child protection 13-Jan-2026

    Summary: We will not investigate Miss X’s complaint about information the Council has recorded about her and her children. The Council has already amended its records for Miss X’s family. There is not enough evidence of remaining fault to justify our involvement.

  • Rotherham Metropolitan Borough Council (25 011 363)

    Statement Closed after initial enquiries Special educational needs 13-Jan-2026

    Summary: We cannot investigate Miss X’s complaint that the Council failed to provide education to her child, Y, or the content of Y’s Education, Health and Care Plan to them between April 2023 and July 2024 because Miss X appealed to a tribunal, and the law says we cannot investigate.

  • Surrey County Council (25 011 480)

    Statement Closed after initial enquiries Highway repair and maintenance 13-Jan-2026

    Summary: We will not investigate Ms X’s complaint the Council made a false accusation against her and then did not handle her complaint properly. This is because any injustice is not significant enough to justify our involvement.

  • Manchester City Council (25 011 509)

    Statement Upheld Council tax 13-Jan-2026

    Summary: We will not investigate this complaint that the Council wrongly sent enforcement agents to Mr X’s neighbour’s home. This is because we are satisfied with the actions the Council has taken to remedy the injustice caused to Mr X.

  • Horsham District Council (25 011 602)

    Statement Closed after initial enquiries Other 13-Jan-2026

    Summary: We will not investigate Mr X’s complaint about the Council’s administration of a community infrastructure levy charge. Mr X has had rights of appeal it would be reasonable to use against the Council’s calculation, the deemed commencement date and a surcharge imposed. Any matters of alleged unlawfulness are ones only a court could determine, and it would be reasonable to seek any finding of unlawfulness by going to court.

  • London Borough of Hounslow (25 011 609)

    Statement Closed after initial enquiries Homelessness 13-Jan-2026

    Summary: We will not investigate Ms X’s complaint about the Council’s handling of her tenancy agreement and an incentive payment to her landlord. The complaint is late. There is no indication Ms X could not have complained earlier and no good reason to decide to investigate now. In any case, Ms X has not suffered a sufficient injustice to justify our involvement.

  • Surrey County Council (25 011 628)

    Statement Closed after initial enquiries Special educational needs 13-Jan-2026

    Summary: We cannot investigate this complaint about the Council’s refusal to carry out an Education Health and Care Needs Assessment. Mr X appealed this decision to a Tribunal and therefore the law says we cannot investigate. We will not investigate Mr X’s further complaint about subsequent delays in the assessment process after the tribunal ruling. This is because the Council has already provided a suitable remedy for Mr X’s injustice here.

  • Birmingham City Council (25 011 705)

    Statement Closed after initial enquiries Antisocial behaviour 13-Jan-2026

    Summary: We will not investigate Ms X’s complaint about how the Council has responded to her concerns about large trees in a neighbouring garden, and how it has dealt with her complaint. Ms X’s complaint about the Council up to 2023 is late and there are no good reasons for us to investigate it now. Her complaint about more recent events is premature for us to investigate. We also cannot achieve the outcome Ms X seeks.

  • Exeter City Council (25 015 776)

    Statement Closed after initial enquiries Planning applications 13-Jan-2026

    Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because we are unlikely to find fault and the complainant has not suffered significant injustice.

  • Barnsley Metropolitan Borough Council (25 016 476)

    Statement Closed after initial enquiries Other 13-Jan-2026

    Summary: We will not investigate this complaint about how the Council recorded addresses for new properties. The complaint is late and there are no good reasons for us to exercise discretion to consider it now. For the remainder of Mrs X’s complaint, there is no worthwhile outcome achievable by our involvement.

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