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Decision reason: Closed after initial enquiries Not upheld Upheld

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East Suffolk Council (25 009 337)

Statement Closed after initial enquiries Council tax 17-Nov-2025

Summary: We will not investigate this complaint about the Council’s pursuit of Mr X for council tax arrears. This is because an investigation would not result in a different outcome for Mr X.
London Borough of Bromley (25 009 519)

Statement Closed after initial enquiries Special educational needs 17-Nov-2025

Summary: We cannot investigate Mrs X’s complaint about how the Council has conducted itself during an appeal to the Tribunal. This is because the law prevents us from investigating complaints about matters that are subject to tribunal appeals.
London Borough of Hackney (25 009 605)

Statement Closed after initial enquiries Licensing 17-Nov-2025

Summary: We will not investigate this complaint about the Council’s actions following a report that a public house did not display the relevant licence. This is because there is not enough evidence of fault to justify our involvement.
London Borough of Newham (25 009 794)

Statement Closed after initial enquiries Council tax 17-Nov-2025

Summary: We will not investigate this complaint about the Council handling of Mr X’s council tax account. This is because there is not enough evidence of fault to justify investigation.
Birmingham City Council (25 010 814)

Statement Closed after initial enquiries Housing benefit and council tax benefit 17-Nov-2025

Summary: We will not investigate this complaint about a housing benefit overpayment because there is a right of appeal to a tribunal.
Somerset Council (25 010 818)

Statement Closed after initial enquiries Council tax 17-Nov-2025

Summary: We will not investigate this complaint about council tax. This is because the complaint is late and there are no good reasons for this.
London Borough of Tower Hamlets (25 011 599)

Statement Closed after initial enquiries Allocations 17-Nov-2025

Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation.
Birmingham City Council (25 008 256)

Statement Closed after initial enquiries Allocations 17-Nov-2025

Summary: We will not investigate Mrs X’s complaints about how the Council considered Mrs X’s housing register application. We have previously considered one of Mrs X’s complaints and there is insufficient evidence of injustice to justify an investigation into the other complaints.
Wiltshire Council (25 008 294)

Statement Closed after initial enquiries Pollution 17-Nov-2025

Summary: We will not investigate this complaint about how the Council responded to reports of dust nuisance. This is because there is not enough evidence of fault to justify our involvement.
Buckinghamshire Council (25 008 375)

Statement Upheld Special educational needs 17-Nov-2025

Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.

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