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Decision reason: Closed after initial enquiries Not upheld Upheld

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Your search has 52409 results

Malvern Hills District Council (24 019 341)

Statement Closed after initial enquiries Private housing 14-May-2025

Summary: We will not investigate Mr X and Ms Y’s complaint about the Council’s handling of their reports of disrepair in their rented property. There is insufficient evidence of fault causing sufficient injustice to justify our involvement.
Arun District Council (24 019 495)

Statement Closed after initial enquiries Private housing 14-May-2025

Summary: We will not investigate Ms X’s complaint about the Council’s handling of private housing disrepair issues in her property since 2023. Some issues are late, others fall outside our jurisdiction or carry appeal rights.
Barnsley Metropolitan Borough Council (24 019 743)

Statement Closed after initial enquiries Allocations 14-May-2025

Summary: We will not investigate Ms X’s complaint about the Council’s handling of her housing register application because there is insufficient evidence of fault causing sufficient injustice to justify our involvement.
Kent County Council (24 019 822)

Statement Upheld Charging 14-May-2025

Summary: We will not investigate Mr X’s complaint about the Council pursing him for his late father’s care debt. This is because an investigation would not lead to any further findings or outcomes as the Council has offered a suitable remedy.
London Borough of Hackney (24 019 843)

Statement Upheld Council tax 14-May-2025

Summary: We will not investigate Miss X’s complaint about enforcement action by the Council for council tax debt. This is because the Council has agreed to a suitable remedy and further investigation would be unlikely to lead to a different outcome.
Bupa Care Homes (AKW) Limited (24 019 855)

Statement Closed after initial enquiries Charging 14-May-2025

Summary: We will not investigate Mrs X’s complaint about increased Care Provider fees because there is not enough evidence of fault to justify investigation.
Worcestershire County Council (24 021 337)

Statement Closed after initial enquiries School transport 14-May-2025

Summary: We will not investigate this complaint about the Council’s decision to refuse school transport for the complainant’s daughter. There is insufficient evidence of fault on the Council’s part to warrant investigation.
City of Doncaster Council (24 021 463)

Statement Closed after initial enquiries Charging 14-May-2025

Summary: We will not investigate Mr X’s complaint about a financial assessment in 2023 and that the Council has refused to explain why he was not charged for care between 2018 and 2023. Part of the complaint is late and there is insufficient injustice to warrant an investigation.
Rother District Council (24 021 578)

Statement Closed after initial enquiries Land 14-May-2025

Summary: We will not investigate this complaint about the Council refusing to include the complainant’s land in its Brownfield Land Register. There is insufficient evidence of fault in the way the Council reached its decision, and we cannot achieve the outcome the complainant is seeking.
London Borough of Sutton (24 021 610)

Statement Closed after initial enquiries Planning applications 14-May-2025

Summary: We will not investigate this complaint about the way the Council decided to approve a planning application for a new property close to the complainant’s home. We have not seen enough evidence of fault in the decision-making process to justify an investigation. Also, we cannot achieve the outcome the complainant is seeking.

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