Decision search
Your search has 56552 results
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London Borough of Hillingdon (25 017 580)
Statement Closed after initial enquiries Council tax 24-Mar-2026
Summary: We will not investigate this complaint about council tax. This is because there is not enough evidence of fault by the Council to justify an investigation. We cannot investigate the service of a summons as it is court action, and we are prevented by law from investigating.
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Statement Closed after initial enquiries Other 24-Mar-2026
Summary: We cannot investigate this complaint alleging the Council has failed to stop its tenant’s dog from entering Miss X’s garden through a broken fence. The law prevents us from investigating the Council’s actions as a registered social housing provider.
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Manchester City Council (25 017 741)
Statement Closed after initial enquiries Special educational needs 24-Mar-2026
Summary: We will not investigate Miss X’s complaint about the Council’s refusal to carry out an Education, Health and Care needs assessment for her child. This is because Miss X had the right to appeal to the First-tier Tribunal (Special Educational Needs and Disability) and it would be reasonable for her to do so.
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London Borough of Enfield (25 017 985)
Statement Closed after initial enquiries Homelessness 24-Mar-2026
Summary: We cannot investigate Ms X’s complaint about the Council’s handling of her homelessness case prior to February 2025 because she has taken court action. We cannot investigate later events at this stage because the law says the Council must have the chance to comment before we can consider investigating.
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North Somerset Council (25 018 276)
Statement Closed after initial enquiries Disabled facilities grants 24-Mar-2026
Summary: We will not investigate Mr X’s complaint about the Council’s handling of disabled adaptations because we could not achieve a worthwhile outcome.
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Suffolk County Council (25 018 428)
Statement Closed after initial enquiries Highway repair and maintenance 24-Mar-2026
Summary: We will not investigate Mr B’s complaint about the Council’s actions after he reported a large pothole which damaged his vehicle. This is because the courts are in the best position to decide the main issue complained about.
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Portsmouth City Council (25 018 468)
Statement Closed after initial enquiries Planning applications 24-Mar-2026
Summary: We will not investigate this complaint about the Council approving a planning application at a site next to a property which the complainant later purchased. There is insufficient evidence of fault in the way the Council assessed the application.
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London Borough of Islington (25 019 046)
Statement Closed after initial enquiries Other 24-Mar-2026
Summary: We will not investigate Mr X complaint about the Council placing a tenant in a property he owns or its relationship with the letting agent. There is no worthwhile outcome achievable by investigating.
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Transport for London (25 019 249)
Statement Closed after initial enquiries Licensing 24-Mar-2026
Summary: We will not investigate this complaint about the delay in TfL approving Mr X’s application for a private hire vehicle licence. This is because an investigation would be unlikely to result in a worthwhile outcome for him.
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Norwich City Council (25 019 872)
Statement Closed after initial enquiries Trees 24-Mar-2026
Summary: We will not investigate Mr X’s complaint about the Council’s decision not to prune a tree near his property. This is because there is insufficient evidence of fault by the Council and we cannot achieve the outcome he wants.