Decision search
Your search has 59748 results
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Surrey County Council (26 007 664)
Statement Closed after initial enquiries Parking and other penalties 01-Sep-2026
Summary: We will not investigate this complaint about a vehicle crossover application. This is because there is not enough evidence of fault by the Council to justify investigating.
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Birmingham City Council (26 008 116)
Statement Closed after initial enquiries Highway repair and maintenance 01-Sep-2026
Summary: We will not investigate this complaint about highway drainage because there is not enough evidence of fault to justify investigating.
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St. Michaels Church Of England Primary School (26 009 486)
Statement Closed after initial enquiries School admissions 01-Sep-2026
Summary: We will not investigate Miss X’s complaint about the outcome of a school admission appeal panel. There is not enough evidence of fault to justify investigating.
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East Riding of Yorkshire Council (26 011 906)
Statement Upheld Homelessness 01-Sep-2026
Summary: The Council properly assessed Mr X’s homelessness application and considered all the evidence before deciding he was not in priority need. It also awarded Mr X a housing priority in line with its housing allocations policy. The Council was not at fault. The wording in the Council’s allocations policy is not in line with the current legislation. This was fault. The Council has agreed to review the wording and ensure staff use wording that reflects an applicants’ correct homelessness status.
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Buckinghamshire Council (25 025 266)
Statement Closed after initial enquiries School transport 01-Sep-2026
Summary: We will not investigate this complaint about the Council’s handling of post-16 transport. This is because an investigation by the Ombudsman would not lead to a different outcome. Data protection issues are best dealt with by the Information Commissioner’s Office.
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Ashford Borough Council (25 025 321)
Statement Closed after initial enquiries Private housing 01-Sep-2026
Summary: We will not investigate Ms X’s complaint about the Council's response to her reports of safety hazards and other concerns regarding her private housing. There is insufficient evidence of fault to warrant an investigation.
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Bolsover District Council (25 025 812)
Statement Closed after initial enquiries Refuse and recycling 01-Sep-2026
Summary: We will not investigate Mr X’s complaint about the Council’s assisted bin collection service because any personal injustice is not significant enough to warrant an investigation.
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Bath and North East Somerset Council (25 026 046)
Statement Closed after initial enquiries Child protection 01-Sep-2026
Summary: We will not investigate this complaint about the Council’s involvement in Mr X’s case when he was a child in the 1980s and 1990s. We could not carry out a fair investigation due to the passage of time. There is insufficient evidence of fault in the Council’s decision in 2024 not to investigate Mr X’s complaint.
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Sheffield City Council (25 026 079)
Statement Closed after initial enquiries Other 01-Sep-2026
Summary: We will not investigate Miss X’s complaint about a subject access request and the complaints process in connection with a dispute over her service charge bill. This is because the Information Commissioner is better placed to deal with the requests for information and data protection matters. And we do not investigate complaints about the complaints process when we are not investigating the underlying complaint due to lack of injustice.
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London Borough of Wandsworth (25 026 095)
Statement Closed after initial enquiries Allocations 01-Sep-2026
Summary: We will not investigate the Council’s complaint handling. This is because we are not investigating any other issues and, in isolation, this did not cause Mr X significant injustice.