Decision search
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Statement Closed after initial enquiries Council house sales and leaseholders 24-Apr-2025
Summary: We will not investigate this complaint about the Council’s refusal to accept the complainant submitted a Right to Buy application to buy his home in October. The Council confirms it has no record of the application and we consider further investigation will not lead to a different outcome. Mr X wants the Council to honour the previous maximum discount on a new application. This is not something we can achieve.
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Wokingham Borough Council (24 020 781)
Statement Closed after initial enquiries Other 24-Apr-2025
Summary: We will not investigate this complaint about the Council fining Mr X for his child’s unauthorised school absence. This is because Mr X had a right to go to a magistrate’s court to contest the fine it would have been reasonable to use.
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Royal Borough of Kensington & Chelsea (24 020 895)
Statement Closed after initial enquiries Commercial and contracts 24-Apr-2025
Summary: We will not investigate Mr X’s complaint about how the Council managed the lease for a public space. This is because his complaint is made late, and I see no good reason why he could not have made it sooner. I will not investigate Ms Z’s complaint because it is not about an administrative function of the Council.
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West Northamptonshire Council (24 021 015)
Statement Closed after initial enquiries Child protection 24-Apr-2025
Summary: We will not investigate Miss X’s complaint about the Council’s involvement with her children. The law prevents us from investigating anything that is the subject of court proceedings. We also cannot achieve the outcome Miss X wants.
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Epsom & Ewell Borough Council (24 021 274)
Statement Closed after initial enquiries Enforcement 24-Apr-2025
Summary: We will not investigate Mr C’s complaint about letters he received from the Council which caused him distress. This is because there is not enough evidence of fault to justify an investigation.
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London Borough of Tower Hamlets (24 021 357)
Statement Closed after initial enquiries Child protection 24-Apr-2025
Summary: We will not investigate Ms X’s complaint about the Council’s involvement with her child. The law prevents us from investigating anything that has been the subject of court proceedings or could have reasonably been raised in court. We cannot achieve the outcome Ms X wants.
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Statement Closed after initial enquiries Planning applications 24-Apr-2025
Summary: We will not investigate this complaint about the way the Council decided to approve a planning application. We have not seen enough evidence of fault to justify an investigation. Also, we cannot achieve the outcome the complainant is seeking.
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Worcestershire County Council (24 021 989)
Statement Closed after initial enquiries Other 24-Apr-2025
Summary: We will not investigate this complaint about highway maintenance because another body is better placed.
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Statement Closed after initial enquiries Parking and other penalties 24-Apr-2025
Summary: We will not investigate Ms X’s complaint about London Tribunal’s handling of her appeal against a penalty charge notice. This is because we cannot achieve the outcome Ms X wants. The law does not allow us to consider complaints about the Adjudicator’s decision to dismiss Ms X’s appeal, including the way they reached the decision, and the administrative issues she complains about did not cause her significant injustice separate from the decision itself.
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Kent County Council (24 022 223)
Statement Closed after initial enquiries Special educational needs 24-Apr-2025
Summary: We will not investigate Mrs X’s complaint about an educational psychologist report commissioned as part of the Education Health and Care needs assessment process for her son. This is because Mrs X believes the report led to the wrongful refusal of her application for an Education Health and Care Plan and it would be reasonable for her to appeal against this decision. The Tribunal is better placed to determine whether the report was flawed and it has the power to overturn the Council’s decision, which we do not.