Decision search
Your search has 59748 results
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Royal Borough of Kensington & Chelsea (25 029 239)
Statement Closed after initial enquiries Other 01-Sep-2026
Summary: We will not investigate Miss X’s complaint about the Council’s failure to refund her rent deposit. This is because there is not enough evidence of fault by the Council to warrant an investigation by us.
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East Hampshire District Council (25 029 320)
Statement Closed after initial enquiries Council tax 01-Sep-2026
Summary: We will not investigate this complaint about the issue of the Council’s summons and warrant for arrest. We cannot investigate court proceedings. There is not enough evidence of fault in Mr X’s other complaints to warrant investigation.
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Newcastle upon Tyne City Council (25 005 718)
Statement Upheld Assessment and care plan 01-Sep-2026
Summary: We will not investigate Mr K’s complaint about arrangements for his late aunt Mrs V’s discharge from hospital, about delays in authorising Deprivation of Liberty Safeguards (DoLS), and about complaint handling. We are unlikely to find fault in the hospital discharge arrangements, and the Council and NHS Trust have accepted fault about the DoLS arrangements and complaint handling. They have apologised and taken action to improve. We are unlikely to achieve more by investigating.
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London Borough of Hackney (26 013 162)
Statement Closed after initial enquiries Assessment and care plan 01-Sep-2026
Summary: We will not investigate this complaint about the outcome of a care assessment from 2022. This is because the complaint is late and there are no good reasons to investigate.
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Transport for London (26 013 338)
Statement Closed after initial enquiries Public transport 01-Sep-2026
Summary: We will not investigate this complaint about an incident which took place on a bus operated on behalf of Transport for London. This is because it is unlikely we could achieve any worthwhile outcome for the complainant.
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Basildon Borough Council (26 013 479)
Statement Closed after initial enquiries Leisure and culture 01-Sep-2026
Summary: We will not investigate Mr X’s complaint about the Council damaging his allotment plot. This is because there is another body better placed to consider his complaint and subsequently, we cannot achieve the outcome he wants.
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Surrey County Council (26 013 850)
Statement Closed after initial enquiries School transport 01-Sep-2026
Summary: We will not investigate this complaint about the Council’s decision not to provide transport to school for Ms X’s child. This is because there is not enough evidence of fault to warrant an investigation.
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Stockport Metropolitan Borough Council (26 014 125)
Statement Closed after initial enquiries School admissions 01-Sep-2026
Summary: We will not investigate this complaint about an unsuccessful appeal for a school place. This is because there is not enough evidence of fault to warrant investigation.
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London Borough of Islington (26 014 624)
Statement Closed after initial enquiries Other 01-Sep-2026
Summary: We will not investigate X’s complaint about a Penalty Charge Notice. This is because part of X’s complaint is made late and recent matters have not caused X a significant enough injustice.
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Hastings Borough Council (26 014 669)
Statement Closed after initial enquiries Planning applications 01-Sep-2026
Summary: We will not investigate this complaint about how the Council handled X’s request for a refund of planning application fees. This is because we have decided any injustice is not significant enough to justify our involvement.