Decision search
Your search has 59748 results
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Royal Borough of Kensington & Chelsea (25 026 162)
Statement Upheld Other 01-Sep-2026
Summary: We will not investigate this complaint about how the Council engaged with Ms X during the child in need process. This is because the Council’s actions are sufficient to remedy any injustice and further investigation would not lead to a different outcome.
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Gravesham Borough Council (25 026 295)
Statement Closed after initial enquiries Allocations 01-Sep-2026
Summary: We will not investigate this complaint about the Council’s decision on Mrs X’s priority and eligibility for the social housing register. There is not enough evidence of fault by the Council to justify our involvement.
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East Riding of Yorkshire Council (25 026 542)
Statement Closed after initial enquiries Public transport 01-Sep-2026
Summary: We will not investigate Mr X’s complaint about a Council officer’s actions when he attended an appointment for his Concessionary Travel Pass application. This is because the crux of the complaint is a data matter which is best considered and decided by the Information Commissioner and the Council has already taken suitable action in response to his complaint about the officer’s conduct.
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Lancashire County Council (25 027 098)
Statement Closed after initial enquiries Special educational needs 01-Sep-2026
Summary: We cannot investigate this complaint about the Council’s handling of Miss X’s application for an Education, Health and Care Plan for her daughter and its refusal to provide alternative educational provision while she was unable to attend school. This is because Miss X has used her right of appeal and issued proceedings against the Council at court.
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Halton Borough Council (25 027 342)
Statement Closed after initial enquiries Planning applications 01-Sep-2026
Summary: We will not investigate this complaint about the Council seeking to reduce the scale of Ms X’s business operation from her home address. Ms X has an alternative remedy available by way of a right of appeal to the Planning Inspector against any enforcement notice, and against any refusal of planning permission.
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Swindon Borough Council (25 027 461)
Statement Closed after initial enquiries Enforcement 01-Sep-2026
Summary: We will not investigate this complaint about the Council deciding not to take planning enforcement action against an extension built next to the complainant’s home. There is insufficient evidence of fault in the way the Council reached its decision on the expediency of taking action.
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Royal Borough of Greenwich (25 027 617)
Statement Closed after initial enquiries Planning advice 01-Sep-2026
Summary: We will not investigate Mrs X’s complaint about the planning advice the Council provided. This is because we cannot investigate issues that have been subject to court proceedings and further investigation is unlikely to achieve a different or worthwhile outcome for Mrs X.
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Statement Closed after initial enquiries Special educational needs 01-Sep-2026
Summary: We will not investigate Mrs Y’s complaint about the Council’s failure to arrange alternative provision and carry out an early review of her child’s Education, Health and Care Plan. This is because these matters overlap with a SEND Tribunal appeal about her child’s Plan. And, we cannot achieve the outcome Mrs Y wants.
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Statement Closed after initial enquiries Looked after children 01-Sep-2026
Summary: We will not investigate this complaint about the care of a looked after child because there is not enough evidence of fault to justify an investigation.
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Arun District Council (25 029 147)
Statement Closed after initial enquiries Enforcement 01-Sep-2026
Summary: We will not investigate this complaint that the Council has failed to adequately respond to the complainant’s concerns about a window at a neighbouring property. It is reasonable to expect the complainant to have contacted us sooner and, in any case, the claimed injustice does not directly flow from the alleged fault.