Decision search
Your search has 50691 results
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Forest of Dean District Council (24 017 884)
Statement Closed after initial enquiries Planning applications 25-Feb-2025
Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because we are unlikely to find fault.
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Essex County Council (24 017 904)
Statement Closed after initial enquiries Child protection 25-Feb-2025
Summary: We cannot investigate this complaint about information that the Council provided during court proceedings. The law prevents us from investigating complaints about what happened in court.
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Elmbridge Borough Council (24 018 012)
Statement Closed after initial enquiries Planning applications 25-Feb-2025
Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because we are unlikely to find fault.
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South Holland District Council (24 018 332)
Statement Closed after initial enquiries Other 25-Feb-2025
Summary: We will not investigate this complaint about how the Council considered its responsibilities under the Equality Act 2010, in relation to Mrs X’s concerns about discrimination. We cannot say an organisation has breached the Equality Act, and the Council have already investigated her concerns and further investigation by us would not lead to a different outcome.
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Birmingham City Council (24 018 340)
Statement Closed after initial enquiries Allocations 25-Feb-2025
Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation.
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London Borough of Haringey (24 018 643)
Statement Upheld Other 25-Feb-2025
Summary: Mrs Z complained about the Council’s failure to communicate with Miss Y as a manager of the agency providing care to Mr X and to keep to its commitments. We found fault with the Council for its unsatisfactory communication with Miss Y and for its failing to keep to its commitments. The Council’s fault caused injustice to Miss Y. The Council agreed to apologise to Miss Y and to refund the money paid by the care agency towards Mr X’s expenses.
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Coventry City Council (24 019 057)
Statement Closed after initial enquiries Council tax 25-Feb-2025
Summary: We will not investigate this complaint about Council tax as legal action has been commenced against the Council by the complainant.
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East Hertfordshire District Council (24 019 061)
Statement Closed after initial enquiries Councillor conduct and standards 25-Feb-2025
Summary: We will not investigate this complaint about how the Council dealt with a complaint about the conduct of a councillor. This is because we are unlikely to find fault.
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Basingstoke & Deane Borough Council (24 019 211)
Statement Closed after initial enquiries Refuse and recycling 25-Feb-2025
Summary: We will not investigate Mrs X’s complaint that the Council’s waste collection service damaged her bin. This is because there is insufficient evidence of fault, and Mrs X’s claimed injustice is not significant enough to warrant an investigation.
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Bolton Metropolitan Borough Council (24 005 725)
Statement Not upheld Assessment and care plan 25-Feb-2025
Summary: There was no fault in the Council’s decision that Mr Y’s needs can be met in a shared supported living arrangement. The Council reviewed Mr Y’s care and support plan and provided funding and services to meet his needs while a long-term project is being built. And if the project falls through, the Council has told Mr Y’s family that it will commission a placement out of borough. This was in line with the duty to meet Mr Y’s eligible needs.