Decision search
Your search has 58551 results
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London Borough of Barking & Dagenham (25 015 832)
Statement Closed after initial enquiries Special educational needs 14-Jun-2026
Summary: We cannot investigate this complaint about the Council naming a school Mrs X’s child that allegedly made discriminatory comments about the child’s special educational needs. Mrs X has used her right of appeal to a Tribunal, and we cannot consider what educational provision the Council should have offered. Where the school’s alleged actions may not directly concern its suitability, they are the actions of a school, and we are legally prevented from investigating them.
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London Borough of Lewisham (25 016 517)
Statement Upheld Parking and other penalties 14-Jun-2026
Summary: Mrs X complained on behalf of Mrs Y that the Council did not properly consider her application for a Disabled Resident Parking Permit. Mrs X also complained the Council wrongly issued a Penalty Charge Notice. She says the Council’s actions caused avoidable stress and confusion. She also says her trust in the Council has been damaged. We found fault by the Council. The Council has agreed to provide an apology and to reconsider Mrs Y’s permit application.
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South Holland District Council (25 017 060)
Statement Closed after initial enquiries Homelessness 14-Jun-2026
Summary: We will not investigate Ms X’s complaint about the Council’s handling of her homelessness application . This is because there is not enough evidence of fault to warrant investigating.
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Liverpool City Council (25 017 250)
Statement Closed after initial enquiries Homelessness 14-Jun-2026
Summary: We will not investigate this complaint about the Council’s assessment of a homelessness application. It was reasonable for Mr X to challenge the Council’s decision by way of a statutory review under the homelessness legislation.
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London Borough of Brent (25 020 573)
Statement Closed after initial enquiries Safeguarding 14-Jun-2026
Summary: We will not investigate this complaint about how the Council dealt with a Deprivation of Liberty decision for Ms A as we would not achieve a worthwhile outcome by doing so.
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Stratford-on-Avon District Council (25 020 903)
Statement Closed after initial enquiries Allocations 14-Jun-2026
Summary: We will not investigate Miss X’s complaint about the Council’s management of her housing register application. There is insufficient evidence of fault to justify investigation.
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Statement Closed after initial enquiries Health and safety 14-Jun-2026
Summary: We will not investigate this complaint about how the Council has charged Mrs X for emergency building works. The complaint is late and Mrs X can take court action if she considers the costs unreasonable. We cannot achieve the outcome Mrs X seeks.
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Statement Closed after initial enquiries Charging 14-Jun-2026
Summary: We will not investigate this late complaint about delay in a deprivation of liberty being authorised in a care home. There is not a good reason for the delay in the complaint being brought to us.
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Transport for London (25 021 383)
Statement Closed after initial enquiries Parking and other penalties 14-Jun-2026
Summary: We will not investigate this complaint about the conduct of Enforcement Agents. This is because there is not enough evidence of fault and investigation would not add to the investigation already carried out by the Authority.
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Buckinghamshire Council (25 021 531)
Statement Closed after initial enquiries Special educational needs 14-Jun-2026
Summary: We will not investigate this complaint about the educational provision made by the Council for Miss X before 2024. This complaint is late and there is no good reason to exercise discretion to investigate it now. The Council operated its complaint process and Mrs Y could have escalated Miss X’s complaint about more recent educational provision, but she did not did not proceed further when the Council took the action she wanted. We would be unlikely to find fault with the Council’s actions in dealing with Miss Y’s complaint if we were to investigate.