Decision search
Your search has 58551 results
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Worcestershire County Council (25 021 997)
Statement Closed after initial enquiries Special educational needs 15-Jun-2026
Summary: We will not investigate this complaint about the Council’s handling of an Education, Health and Care Plan. Part of the complaint is late and there is no good reason for us to consider it now. We cannot investigate part of the complaint because the complainant has used her right to appeal to the First-tier Tribunal (Special Educational Needs and Disability) and the Courts have decided that the Ombudsman cannot intervene where the right to appeal has been used. We cannot investigate part of the complaint because it is about matters that occurred in a school and the law prevents us from investigating. We will not investigate the rest of this complaint as we could not add to the Council’s previous investigation.
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Essex County Council (25 022 076)
Statement Closed after initial enquiries Special educational needs 15-Jun-2026
Summary: We will not investigate this complaint about letters the Council sent during an Education, Health and Care Needs Assessment. This is because there is insufficient evidence of injustice caused by the errors in the letters.
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London Borough of Sutton (25 022 180)
Statement Closed after initial enquiries Homelessness 15-Jun-2026
Summary: We will not investigate Ms X’s complaint about the Council’s handling of payments to her landlord and an agreement to repay the sums involved. The complaint is late and there are no good reasons to decide to investigate now.
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Hertfordshire County Council (25 022 342)
Statement Closed after initial enquiries Other 15-Jun-2026
Summary: We will not investigate this complaint about the Council’s handling of a data breach. This is because the Information Commissioner’s Office is better placed to deal with this complaint.
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St Helens Metropolitan Borough Council (25 022 358)
Statement Closed after initial enquiries Child protection 15-Jun-2026
Summary: We cannot investigate Mr X’s complaint about the Council’s handling of safeguarding matters about his child, and the conduct of a social worker. This matter is outside our jurisdiction as court action relating to child protection matters has started.
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London Borough of Southwark (25 022 365)
Statement Closed after initial enquiries Domiciliary care 15-Jun-2026
Summary: We will not investigate Ms X’s complaint about a breakdown in her care after a support worker left at short notice. Investigation would be unlikely to lead to a significantly different outcome to that already achieved via the complaint to the agency on the Council’s behalf.
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Brighton & Hove City Council (25 022 505)
Statement Closed after initial enquiries Highway repair and maintenance 15-Jun-2026
Summary: We will not investigate this complaint about how the Council conducted a consultation about a cycle way. This is because further investigation would not lead to a different outcome, any injustice is not significant enough to justify our involvement and the Information Commissioner is better placed to consider parts of the complaint.
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London Borough of Southwark (25 022 508)
Statement Closed after initial enquiries Private housing 15-Jun-2026
Summary: We will not investigate Mr and Mrs X’s complaint about the Council’s handling of a request for support with the cost of repairs to their home. Further investigation would not lead to a different outcome.
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London Borough of Brent (25 022 868)
Statement Closed after initial enquiries Traffic management 15-Jun-2026
Summary: We will not investigate Ms X’s complaint about the approval of a Temporary Traffic Regulation Order for an event. This is because it is unlikely an investigation would add to the Council’s response.
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Worcestershire County Council (25 022 946)
Statement Closed after initial enquiries Looked after children 15-Jun-2026
Summary: We will not investigate this complaint about the Council’s handling of Ms X’s concerns about the care of her child. An investigation by us is unlikely to achieve significantly more than the Council has already done or lead to a different outcome.