Decision search
Your search has 59746 results
-
Birmingham City Council (26 012 848)
Statement Closed after initial enquiries Allocations 09-Aug-2026
Summary: We will not investigate this complaint about the handling of X’s housing applications. This is because the complaint is made late and because there is no worthwhile outcome achievable.
-
Manchester City Council (26 012 873)
Statement Closed after initial enquiries Other 09-Aug-2026
Summary: We will not investigate this complaint about the Council issuing X with a Fixed Penalty Notice. There is no worthwhile outcome achievable from our investigation. Additionally, X can challenge the notice in court.
-
West Northamptonshire Council (26 012 879)
Statement Closed after initial enquiries School transport 09-Aug-2026
Summary: We will not investigate this complaint about the Council’s decision to withdraw a free school bus service. This is because there is not enough evidence of fault to warrant an investigation.
-
London Borough of Barnet (26 012 881)
Statement Closed after initial enquiries Special educational needs 09-Aug-2026
Summary: We will not investigate this complaint that the Council finalised an Education Health and Care plan naming an unsuitable school without X having the opportunity to comment on a draft. This is because it is reasonable for X to use their right of appeal to a tribunal.
-
Birmingham City Council (26 012 895)
Statement Closed after initial enquiries Traffic management 09-Aug-2026
Summary: We will not investigate this complaint that the Council’s unlawful towing of X’s vehicle caused personal injury and damage to the vehicle. This is because X has an alternative legal remedy, to pursue a claim of negligence through the courts. Only the courts can decide whether the Council was negligent. It is therefore reasonable to expect them to use their legal remedy.
-
Sheffield City Council (26 012 900)
Statement Closed after initial enquiries Trees 09-Aug-2026
Summary: We will not investigate Mr X’s complaint about damage caused to his property by a council-owned tree. Only the courts can determine liability for the damage, so it is reasonable for Mr X to take the matter to court.
-
Liverpool City Council (26 012 952)
Statement Closed after initial enquiries Child protection 09-Aug-2026
Summary: We cannot investigate this complaint about the Council’s actions relating to a child. This is because the matters are being considered by a court and the law does not allow us to investigate.
-
Worcestershire County Council (26 013 431)
Statement Closed after initial enquiries Safeguarding 09-Aug-2026
Summary: We will not investigate this complaint about the Council’s failure to verify allegations made against Mr X before initiating safeguarding proceedings. This is because an investigation would be unlikely to find fault with the Council’s actions and there is insufficient injustice to Mr X to warrant an investigation.
-
London Borough of Barnet (26 013 385)
Statement Closed after initial enquiries Private housing 09-Aug-2026
Summary: We will not investigate this complaint about the Council’s handling of a private housing matter. The complaint relates to matters from more than 12 months ago and so is late.
-
West Northamptonshire Council (25 016 011)
Statement Upheld Special educational needs 07-Aug-2026
Summary: Miss X complained the Council failed to complete an Education, Health and Care needs assessment for Y within statutory time limits, and failed to put alternative provision in place while he was out of school. The Council was at fault, causing frustration and uncertainty. The Council has agreed to apologise, make a payment to reflect the injustice and act to prevent recurrence.