Decision search
Your search has 59746 results
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Eastleigh Borough Council (25 019 467)
Statement Closed after initial enquiries Allocations 05-Aug-2026
Summary: We will not investigate Miss X’s complaint about the Council’s consideration of her housing priority. There is insufficient evidence of fault in the Council’s application of its policy.
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Arun District Council (25 019 547)
Statement Closed after initial enquiries Allocations 05-Aug-2026
Summary: We will not investigate Miss X’s complaint about the assessment of her housing register application. The Council has reviewed the application and awarded Miss X the priority band she wanted, so further investigation would not achieve a worthwhile outcome.
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Reading Borough Council (25 019 568)
Statement Closed after initial enquiries Allocations 05-Aug-2026
Summary: We will not investigate this complaint about the Council’s assessment of a housing application and its consideration of a complaint under its formal complaints procedure. There is insufficient evidence of fault which would warrant an investigation.
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City of Doncaster Council (25 019 674)
Statement Closed after initial enquiries Allocations 05-Aug-2026
Summary: We will not investigate this complaint about the Conucil’s assessment of a housing application. We will not exercise discretion to consider the application from 2020 to 2023 because these events took place outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Miss X could not have complained to us sooner. We will not investigate the complaint about failure to offer her suitable vacancies which she believes she was shortlisted for. There is insufficient evidence of fault to warrant an investigation.
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Warwick District Council (25 019 957)
Statement Upheld Allocations 05-Aug-2026
Summary: We will not investigate Mr X’s complaint about the Council's handling of his housing register application. There is insufficient evidence of fault in the Council’s decision making and the Council have provided a suitable remedy for the poor communication and delay.
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London Borough of Sutton (25 023 277)
Statement Closed after initial enquiries Alternative provision 05-Aug-2026
Summary: We will not investigate Ms X’s complaint. There is not enough evidence of fault in the Council’s decision not to provide education when Ms X’s child was out of school to warrant further investigation.
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Telford & Wrekin Council (25 023 532)
Statement Closed after initial enquiries Special educational needs 05-Aug-2026
Summary: We will not investigate this complaint about the school(s) named in an Education, Health and Care plan, the delivery of the provision in the plan or how the Council has dealt with a request for reasonable adjustments. The complainant had a right of appeal to the tribunal about the content of the plan and could have used this right. We are unlikely to find fault in the Council’s actions for the remaining complaints.
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East Riding of Yorkshire Council (26 008 065)
Statement Closed after initial enquiries Highway repair and maintenance 05-Aug-2026
Summary: We will not investigate this complaint about the Council’s refusal to accept responsibility for maintaining an area of land Mr X believes is part of the public highway. This is because it would be reasonable for him to take the matter to court.
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Birmingham City Council (26 008 126)
Statement Closed after initial enquiries Parking and other penalties 05-Aug-2026
Summary: We will not investigate this complaint about the Council’s escalation of penalty charge notices. This is because it would be reasonable for Mr X to apply to the Traffic Enforcement Centre to take the process back to an earlier stage.
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Slough Borough Council (26 008 788)
Statement Upheld Other 05-Aug-2026
Summary: We have upheld this complaint about delays in completing the children’s statutory complaints procedure. However, we will not investigate this complaint further because the Council has agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused to Ms Y.