Decision search
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Stevenage Borough Council (24 016 214)
Statement Closed after initial enquiries Trees 25-Feb-2025
Summary: We will not investigate Mr X’s complaint about the Council’s decision not to cut back trees near his home because the complaint is late and there are no good reasons why it could not have been made sooner and in time.
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Essex County Council (24 016 397)
Statement Closed after initial enquiries Other 25-Feb-2025
Summary: We cannot investigate this complaint about the impact of a safety plan on the progress Mr X’s son was making. The plan complained about was devised by a charity and other bodies, not the Council. The complaint is thus about a matter that was a not a function of the Council. We cannot consider how the Council dealt with Mr X’s complaint about this as the substantive matter lies outside our powers.
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London Borough of Enfield (24 016 466)
Statement Closed after initial enquiries Private housing 25-Feb-2025
Summary: We will not investigate this complaint about the Council’s delays in handing back a leased property to a landlord under a private lease agreement. This is because it does not meet the tests set out in our Assessment Code. It is reasonable to expect the landlord to seek a remedy in the courts.
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London Borough of Wandsworth (24 016 488)
Statement Closed after initial enquiries Other 25-Feb-2025
Summary: We will not investigate part of Mrs X’s complaint about its obligations under the Equality Act 2010 because the injustice claimed is not significant enough to warrant an investigation. We will not investigate another part of the complaint because the Information Commissioner’s Office is better suited to consider the matter. We cannot investigate the final part because it relates to the day-to-day operation of a school, which is outside our jurisdiction.
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London Borough of Waltham Forest (24 020 390)
Statement Closed after initial enquiries Parking and other penalties 25-Feb-2025
Summary: We will not investigate Mr C’s complaint that the Council wrongly issued him with a Penalty Charge Notice for driving in a bus lane. This is because it is reasonable for Mr C to put in an appeal to London Tribunals.
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Statement Closed after initial enquiries Other 25-Feb-2025
Summary: We will not investigate Mr B’s complaint that his car was damaged by a Council worker strimming grass. This is because it is reasonable for Mr B to take the Council to court.
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Solihull Metropolitan Borough Council (24 016 608)
Statement Closed after initial enquiries Looked after children 25-Feb-2025
Summary: We will not investigate this complaint that the Council refuses to allow the complainant to attend her son’s Looked After Child reviews. This is because there is insufficient evidence of fault on the Council’s part to warrant investigation.
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Herefordshire Council (24 016 808)
Statement Closed after initial enquiries Child protection 25-Feb-2025
Summary: We will not investigate this complaint about the Council’s assessment of Mr X’s child’s case. The complaint is about a Section 7 court report, which the law prevents us investigating, and related matters that are not separable from the court proceedings.
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Eastbourne Borough Council (24 017 286)
Statement Closed after initial enquiries Homelessness 25-Feb-2025
Summary: We will not investigate Mr X’s complaint the Council considered him to be ineligible to join the housing register. This is because the complaint is late.
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Lancashire County Council (24 017 740)
Statement Closed after initial enquiries Child protection 25-Feb-2025
Summary: We will not investigate Mr X’s complaint about the Council’s actions in its Children’s Services involvement with his family. This is because there is no sign of fault in the Council’s decision not to consider his complaint whilst there are ongoing court proceedings.