Decision search
Your search has 58551 results
-
St. George's Hospital Limited (25 020 520)
Statement Closed after initial enquiries Residential care 15-Jun-2026
Summary: We will not investigate this complaint about the Care Provider increasing Mrs Y’s fees. Investigation by the Ombudsman is unlikely to lead to a different outcome.
-
West Berkshire Council (25 020 790)
Statement Closed after initial enquiries Enforcement 15-Jun-2026
Summary: We will not investigate this complaint about a delay in the Council’s response to an enquiry made by Mr X’s Member of Parliament (MP). The Council has advised the delay was due to volume of work. We consider further investigation will not lead to a different outcome. We also consider that, while Mr X may have found the delay disrespectful and discourteous, we do not consider the injustice he suffered is so significant as to justify an investigation.
-
Staffordshire County Council (25 020 921)
Statement Closed after initial enquiries Special educational needs 15-Jun-2026
Summary: We cannot investigate most Miss X’s complaint about the Council’s failure to secure the content of her child’s Education, Health and Care Plan or its failure to organise alternative provision for her child because Miss X used her right to appeal to a tribunal, and the law says we cannot investigate.
-
Bournemouth, Christchurch and Poole Council (25 021 261)
Statement Closed after initial enquiries Assessment and care plan 15-Jun-2026
Summary: We will not investigate this complaint about how the Council handled Mrs Y’s discharge from hospital at this time. A coroner’s inquest is ongoing, covering the matters Mr X complained to us about. We could not meaningfully investigate the complaint until that process has completed.
-
Essex County Council (25 021 334)
Statement Upheld Special educational needs 15-Jun-2026
Summary: We have upheld this complaint about the Council’s failure to complete an Education, Health and Care Needs Assessment for Mrs X’s child within the statutory timescale. The Council has agreed to provide a suitable remedy, and this removes the need for us to investigate.
-
Birmingham City Council (25 021 501)
Statement Closed after initial enquiries Enforcement 15-Jun-2026
Summary: We will not investigate this complaint that the Council had failed to address a possible breach of planning control at a property near the complainant’s home. The planning enforcement case has since reached a conclusion, and our continued involvement will not lead to a different outcome.
-
Hertsmere Borough Council (25 021 680)
Statement Closed after initial enquiries Enforcement 15-Jun-2026
Summary: We will not investigate this complaint about planning enforcement. This is because it does not meet the tests in our Assessment Code on how we decide which complaints to investigate. There is not enough evidence the matters complained about have caused Mr X significant personal injustice.
-
Kent County Council (25 021 723)
Statement Closed after initial enquiries Special educational needs 15-Jun-2026
Summary: We cannot investigate Mr X’s complaint about matters which are not separable from a Tribunal appeal. And we are unlikely to achieve more than the Council has already offered as a remedy to his complaint.
-
West Northamptonshire Council (25 021 913)
Statement Closed after initial enquiries Looked after children 15-Jun-2026
Summary: We will not investigate Mr F’s complaint about the care of his daughter because there is not enough evidence of fault and nothing to be gained from further investigation.
-
Hampshire County Council (25 021 917)
Statement Closed after initial enquiries Alternative provision 15-Jun-2026
Summary: We will not investigate Miss X’s complaint about a Council’s decision not to provider alternative education as it is unlikely we would find fault in its decision. We cannot investigate if an Education Health and Care plan meets a child’s needs as she appealed to the Tribunal.